Consumers Credit Union
195 Illinois 120, Volo, Illinois, United States
About the Consumers Credit Union
Consumers Credit Union, located at 195 Illinois 120 in Volo, Illinois, United States, is a trusted institution offering ATM and finance services. Their CCU Money Markets are high-yield savings accounts with monthly compounding and added rate tiers for balances over $250,000. Named Daily Herald Reader's Choice Best of the Best for 2022, Consumers Credit Union is known for their excellent customer service and attention to detail. Customers praise the quick response times and knowledgeable assistance provided by staff members like Connie, who make the mortgage process easy to understand. With accounts that grow monthly and can be accessed anytime, Consumers Credit Union is a top choice for all your financial needs.
Photos of Consumers Credit Union
195 IL-120, Volo, IL 60073, United States
Opening hours of Consumers Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Consumers Credit Union
"10 dollars to cash a check from someome who has an account with them. Absolutely insane and bad business. They'll never have my business."
"Terribly dissatisfied. Transfers to my vehicle payment work sporadically. Everyone seems to blame it on the fake holidays.(December 26, January 2.). It doesn’t say on google when closed for fake holidays. The chat bot also confirms that this place is totally disorganized about their hours by leading me to believe that someone will help me shortly. When I called Monday, it said wait time will be four minutes. After 45 minutes I started to realize no one is home. I finally got to a call back option, which is a joke because I’m still waiting for my call back. One of my questions that day was “are you open?” It doesn’t say anywhere! Why lie about the hours? Why take off days that are not holidays? Why blame glitches in automatic deposits on holiday hours. Digital things should not be affected by entitled people taking time off because they’re hangovers are two days long. The rest of the world keeps moving when banks feel the need for these days off. This morning, I was told by the automated system the hold time is at one minute. 20 minutes later still no one is home. Can’t wait to pay off my truck and never look back. To summarize, my issue is between glitchyness and fake holidays. Would you except that from Amazon or Walmart or Netflix? No. Banks and credit unions need to wake up. It’s no longer than 1940s. There’s only 365 days in a year. If we keep adding holidays, no one will be productive. Therefore no one will ever prosper."
"Was able to refinance my car loan at half of what I was paying from dealership. And great rate on credit card. Free checking also. After trading in this car told dealership I had financing through the credit union. They worked with them but some figures were more than what was told to me by credit union. I was told that I should of been on the phone with them when sitting with financing because they are a separate office that deals with dealerships. So I was charged $199 more for my gap. And dealership at Rays took it upon themselves to give us their extended warranty which was 1000 more because they said it uses Original parts. Disappointed that it couldn't be changed."
"Andigo was 5 stars, they merged with Consumers and ever since ot has been nothing but a pain. Can I give ZERO stars? I've had this account 24 years... pretty long. I will be closing it today along with the kids accounts too. The straw that broke the camels back? If I make more than 6 online mobile savings transfers, I am charged 5 dollars each. UNLESS I go to an ATM and make the transfer OR go in person to make the transfer. Shouldn't a credit union make my life easier not harder? UGH."
"Worst financial institution ever. Just moved to another institution after seven years and lots of headaches. Wish I had done it sooner. Consumers refused to give me an auto loan for $20k, but another financial institution said yes to a $50k no problem and I had the vehicle paid off in two years. Not to mention every time to try to call, nobody answers and you have to wait for a callback, which always seems to come one or two full days later when you’re working with no ability to call that individual again—just have to get back in line for another call back. When you go to atms, your transactions will be declined as fraudulent. When you get aggravated with not having access to your money and finally get ahold of someone to ask that they stop flagging your atm transactions, they will tell you they can’t because they’re done with security algorithms. F*** this bank."
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