Cash America Pawn 1629 West Irving Park Road, Hanover Park, IL 60133

"*********SELLER BEWARE ****************** If I could rate this location management team with negative stars. I went in to reopen a prior loan and possibly sell other items. They were able to locate it in the system. They gave me an excuse that I wasn't the primary on it. The last amount would not be honored. Then proceed to basically call items for sale even though they were purchased in store at Bloomingdale. They constantly spoke Spanish during the whole process. I asked could the jewelry be sold instead of a loan. During that process I was given a price which we agreed upon. After that price I noticed the employee weighed the jewelry 5 times through a mirror behind him. He then gave a lower number. I asked for help from assistant manager. His reply was nothing could be done. He was standing there during the whole ordeal and personally gave previous number. Then the manager she joined conversation being loud and extremely rude. I stated to her that was unprofessional and lack empathy for me. She said it's how she talks and if I'm not careful will be tossed out like a piece of trash. They had my ID which shows I'm a disabled veteran and traveled a distance. Needless to say after a hour of them trying to con me I was thrown out. I didn't get anything other than frustrated and loss of time. I have small children and funds were needed to take care of them during their Christmas holiday for food."

"I love this place. Everyone is so friendly and they give you the best price and offer many discounts. The best Pawn shop around.."

"I went there to price a TV. Couldn't go into store until they unlocked boot. Then she walked away. No service and had to interrupt the sales clerk s chit chat with another clerk to get let out of store. No smart TVs in store, I have used a different EZ Pawn in Melrose Park, it was so much better. This one is not even close to being decent.e Park."

"If I could give it no stars I would. I went in to ask what I needed to pawn in a pair of new jordans that I literally only wore once. The worker told me they have to slightly used and in the shoe box I thought I would be able to pawn them being that I met the requirements I was told. When the manager came to see the shoes she bearly even looked at them and said she'd pass on them because they were too dirty. The soles are spotless and the shoes are very clean. Cleaner than the shoes they had on the shelf. Horrible service and horrible manager worst service Ive gotten at the store. Ive gone there for years. Never going back. They should fire the manager maybe their reviews will go up."

"This pawn shop is bull, I went in with a few speakers and headphones that was new and the girl working only told me she give me $70. Those were new speakers that costed more and I tired to work a little higher but she told me no and acted like she knew what she was doing but didn't. I was so mad don't come here gp somewhere else they don't care about you only trying to give you only a little money for a high price items you get more money somewhere else."