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U.S. Bank Branch
1 Airport Plz, Bethalto, Illinois, United States
About the U.S. Bank Branch
U.S. Bank Branch at 1 Airport Plz in Bethalto, Illinois is a trusted financial institution offering a wide range of banking and financial services to the local community. With a commitment to customer service and innovation, U.S. Bank Branch provides convenient and secure banking solutions to help individuals and businesses achieve their financial goals. Whether you need a checking account, mortgage loan, or investment advice, the friendly and knowledgeable staff at U.S. Bank Branch are ready to assist you. Visit us today to experience the difference that our personalized approach to banking can make in your financial life.
Photos of U.S. Bank Branch
1 Airport Plz, Bethalto, IL 62010, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"I would never trust US bank in Bethalto to do business. My mother posted a review a couple months back regarding a situation with my grandfather. He was being scammed by people from foreign countries and had already lost nearly every dime he had due to these scams. He had been to three different banks in a short period to try to get another loan. Not one bank would consider giving him a loan except US Bank in Bethalto. He has passed and now our family is dealing with the mountain of his financial troubles. We are trying to save his house and our lawyer has contacted US bank MULTIPLE times. Several phone calls and emails and no one has yet to receive a good answer. Now the balance owed on the house has gone significantly higher while we have tried to straighten this out. Again, I would not trust a bank who clearly didn’t do their due diligence when giving an 80 year old man another loan."
"My account has some fraudualant charges on it, instead of them getting ahold of me to work with me on it, they decided to just close my account without even giving me a chance to fix it. the branch manager basically told me since it was a new account " we dont care about you at all. 300 dollars was left in my account that they basically just took from me way to go u.s. bank"
"This Bank gave my 82 year old father a loan when three other Banks he belonged to would not because they all knew he was being scammed and had been being scammed for approximately three years before he took out a loan at US bank now US Bank even though my father has been gone for two years they still won't get ahold of my lawyer nor myself after. Dozen and dozens of emails to US Bank lawyers and they still won't get back but now they want more than what the original loan started double over double what he owed how convenient that a big lawyers won't get back to you so that it just keeps going higher and higher and higher I mean to me this is worse than the scammers this is a bank that your suppose to trust why else won't they answer any emails I have like 8 police report I have a letter from the postmaster from the pharmacy from neighbors from salons I have all the proof that all these people knew my father was being scammed and the only ones that seem to didn't know was US Bank pretty convenient if you ask me"
"2nd update: I closed my account out. Never got to talk with anyone about my experience that initially caused me to close my account. On top of all that, I get a notification from my phone that US bank has checked my credit for a credit card over a week after I closed my account! I called and they said they made a mistake and would try to fix it. A week later a get a person from us bank that calls me and asks how my new credit card is treating me. I would deal with another bank. Update: I sent the email, was very thorough in my explanation.I never got a call from anyone. Tried calling two times to set appointment to go inside and pull money from my account because my debit card was lost last week and the new one had still not came in. Asked me if I instead could stand in front of the window outside in the drive thru. Great way to start a day, I’ll be opening a new bank account somewhere else."
"My husband and I have been banking with US bank since we moved to Illinois from Missouri. All the tellers are nice and polite. Very professional. The only issue we have, is when Us Bank closed the Wood River location which is closer to is. Now to go to bank, it's out of our way. Also US Bank didn't let us know they were closing that location. I've spoke with other people who have said the same thing."
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