SD Direct Messenger Service, Inc. 355 Crossen Avenue, Elk Grove Village, IL 60007

"Use them all the time reliable fast and never had a damaged load yet."

"Good experience, had to wait a bit for product, but they came out and woke me as soon as it was ready."

"We have been using them for a few years at work and they are great."

"I use these guys at my business Quik Impressions in Addison. They have simply never let me down. What else do you need to know. I call them and then I don't worry about it anymore."

"This morning as a pedestrian, I was introduced to SD Direct on a residential neighborhood sidewalk as their driver was making a Lennox delivery at Borter Heating & Cooling in Wheaton, Illinois. SD’s driver claimed he didn’t see me in clear early morning daylight, laughed as I jumped out of the way and then drove over the sidewalk I was on, stopping at my ear level to release an extremely loud air brake impacting my hearing. Within 10 feet of this incident, in front of Borter Heating & Cooling, exists a permanent memorial in honor of a cyclist killed at this very same location prior to my experience today. Three separate Borter Heating & Cooling representatives claimed today to have no authority of this delivery arriving at their business. it was explained that SD was contracted directly by Lennox. My hearing was impaired because of this carelessness and my day impacted. I did contact SD directly and was told that yes, air brakes are loud, in follow up when I requested to speak to the driver's supervisor. It is the driver's responsibility when entering a parking lot from a road way to yield to pedestrians on the sidewalk before proceeding. SLOW DOWN & START SEEING PEDESTRIANS SD– we are entitled to safe use of the sidewalk in our community, regardless of your rush to deliver air conditioners."