Top Driver Driving School

"We had a great overall experience with Top Driver. While it is challenging to grab new drives middle of the work day we were able to get all the drives scheduled in the required time. Parent tip - Call and seeing if appointments are available as they aren’t always on the website right away and we were able to grab a few that way. Special thanks to Barry Bernstein - appreciate the time you take after each drive to provide the positive and constructive points as it really helps build the confidence in our new drivers!!!"

"I used Top Driver for my other two kids and they were great. Now I would never recommend. You cannot schedule behind the wheel lessons because they don't have enough instructors. They only open behind the wheel lessons a month in advance. So on May 11th at noon they open for June lessons. So everyone under the sun is trying to login to get a date. But you can't get in for over 20 minutes of trying and when you do they are all gone!! Not to mention working parents trying to do this is problematic. Now you need to wait until June to schedule for July. You can only have 2 drives per month and need to complete in 9 months. I have been trying to schedule since March and not 1 behind the wheel lesson!!!! I would not use Top Driver! I reached out and told try on May 11th we will have dates opening at noon! Ha Ha"

"While their on-line scheduling system was difficult to manage at times Top Driver went above and beyond to help schedule driving lessons. Phone calls and emails were responded to very quickly and they were very accommodating. Given that they are short staffed and still behind from COVID they really did all they could to better a difficult situation."

"Overbooked and poor scheduling. When they open the online behind the wheel scheduling for the next month you have about a 20 min window to book times before they are completely full. The staff was very nice and doing everything possible. As a company shame on you for collecting fees on services you couldnt fulfill in a reasonable time frame. I ended up requesting a behind the wheel refund and paying additional with another company. If you are struggling with scheduling look into other locations and a refund."

"1/27/2022 Edit to update** 2 weeks later and no return call from customer service. They still do not have the ability to fulfill their obligation to CURRENT Students and in car driving lessons. We'll be driving 60 miles away to get 1 of six lessons done which is ridiculous. RUN fast to a different school. Dealing with this company has been one the worst experiences. They will sell you driving packages that include on the road driving lessons, but neglect to tell you that scheduling those will be next to impossible. The portal they recommend you use (signals) is often down and their customer support is actually just a voicemail. Highly recommend you find a different company for your driver school needs."