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United States Postal Service
132 North Kansas Street, Edwardsville, Illinois, United States
About the United States Postal Service
The United States Postal Service located at 132 North Kansas Street in Edwardsville, Illinois is a vital institution that provides essential postal services to the community. As a finance and post office, it offers a wide range of mailing and shipping options, as well as money orders and other financial services. With a commitment to efficiency and reliability, the United States Postal Service plays a crucial role in connecting people and businesses across the country.
Photos of United States Postal Service
132 N Kansas St, Edwardsville, IL 62025, United States
Opening hours of United States Postal Service
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of United States Postal Service
"Most unprofessional post office ever. My deliveries are always messed up or I'll never receive mail i'm supposed to get."
"I’m a small business owner so I’m a regular here to drop off packages, and the workers are always kind and have a smile on their face!!"
"I typically have no complaints w my mail service. However, my mail carrier took it upon himself to assume I no longer wanted my mail delivered to my house when 2 other residents had their mail forwarded. He had all of my mail returned to sender without any attempt to ask me. No notification at all. Simply “return to sender.” Lazy. This was around tax season, so who knows where my tax information is. When I placed a request to see where my mail is, the mail carrier was completely unapologetic of his actions and was nice enough to mansplain how to place a forwarding address. I didn’t want my mail forwarded. The ego is large w the men of Edwardsville USPS. It’s only the fault of the recipient of the mail in Edwardsville."
"I’ve continuously received terrible service from the staff at this location. Earlier this year, the post office screwed up one of my deliveries and left a note indicating that I had to come to this location to pick it up. When I arrived, the man working insisted that it was out for delivery (despite the fact that I had a note indicating that it had to be picked up) but also refused to check the status of the order on his end. He was arrogant and rude from the beginning. At the time I was 9 months pregnant. I expressed my frustration with having to make an extra trip to the post office unnecessarily to which he responded to by looking me up and down and saying, “It’s fine, you look like you need the exercise anyway.” I left in shock and tears at the blatant disrespect and body shaming this man felt so comfortable saying. I hadn’t been back since the incident until today. When I got there however there was a handwritten note on the inside door saying they were locked for lunch. Apparently federal buildings now close during business hours to take lunch instead of scheduling enough staff to work. I tried calling multiple times to report these incidents but the customer service line gives no option to speak with someone about a complaint or report issues."
"I order some car parts from Amazon and they are over 6 foot long. I get an email from USPS that stated they tried to deliver but can not because the package is oversize. They could have walked them to my front door like FedEx, UPS, and Amazon do weekly. I asked for the parts to be delivered the next day via the USPS website and again they never showed up. If you don't want to deliver over size packages then don't accept them from Amazon or other carriers. Who should I send my invoice to for me to drive to the USPS building uptown to get my package?"
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