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UPS Customer Center
8200 Excellence Place, Belleville, Illinois 62223
About the UPS Customer Center
The UPS Customer Center located at 8200 Excellence Place in Belleville, Illinois, United States, is a convenient facility for customers to pick up and drop off packages, track shipments, and access various UPS services. With knowledgeable staff on hand to assist with any shipping needs, this center provides a hassle-free experience for all UPS customers.
Photos of UPS Customer Center
8200 Excellence Pl, Belleville, IL 62223, United States
Opening hours of UPS Customer Center
Monday:
15:30 - 18:00
Tuesday:
15:30 - 18:00
Wednesday:
15:30 - 18:00
Thursday:
15:30 - 18:00
Friday:
15:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"My son was hired 2 weeks ago did all the hire paper work had a start date and then sent an email saying they gave the position to someone else the date before his start date. He let his job go of 2 year for this and the recruit center has no answers for him except they hired someone a week prior and made a mistake. So now he is out of his job and this job. I don't know morally how this can happen. He's 19 and been working since 16 and I want to thank the adult work force for doing him wrong at such a young age. I will be seeing a Lawyer about this matter. I wanted to share this publicly so others can see how they handle new hires"
"Not necessarily the facility and workers fault however UPS seems to be falling apart. I held a package for pickup because I was on vacation when I came back Went to pick up a package, I could actually see the package I knew it was mine because the box was unique and they would not let me collect the package I had to return the next day even though I could see the package. They said it was because of a paperwork error? I don’t know rather absurd as the ups customer service number said I was good to go pick it up."
"The company in itself sucks! And I say that because I always end up having to go pick up my packages after the day it’s suppose to be delivered. The reason I rate this place 5 stars is because the customer service is amazing. Austin I. at the register ALWAYS find a way to go above and beyond to assist customers. He do his due diligence to make sure customers walk away satisfied especially when there’s an issue. He’s patient and understanding and I have to say his customer service skills is impeccable! He gets the job done and because of him I’m okay with UPS. Keep up the excellent work Austin I. you’re doing an amazing job!"
"Due to the holidays, several packages are being delivered to my home nearly daily. Each time, Russ is my delivery guy. He is so polite and professional. He not only rings the doorbell, he also knocks. And he will wait a few moments to give me time to reach the door. He has done this since the first delivery. He always greets me with a smile and actually hands me my packages. I’ve had drivers put the package down and race themselves to see how quickly they can get to the car before I open the door it seems. So to see such great customer service is a pleasantry that is sometimes overlooked. UPS, I hope you let your workers know when they are doing a great job; you’ve got a gem in Russ!"
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