United States Postal Service 350 East Cherry Street, Troy, MO 63379

"The people here are mean. I've never sent anything internationally and I tried to politely ask them if I was doing everything right and they were really rude to me. I ended up leaving just so I can go through someone else, because they seemed like they didn't know what they were doing, and when I asked to make sure everything was right, it just offended them. When I was waiting and trying to get all of my things in order, they were treating everyone else like that too."

"Carrier consistently delivers to the incorrect address. We have 2 pieces of mail missing and found out the carrier delivered them to the neighbors "as requested", but we have never put in a request for that so someone doesn't know how to operate their system or do their job. Don't bother calling them for help because they're rude."

"I haven't had a problem with any of my postal carriers here through 3 different addresses over 10 years. Certainly, some have been more accommodating than others...bc they are different individuals with different work ethics. Life hack: communicating & being friendly with your postal carrier pays in dividends. Whenever I've gone inside, Paul, Matt, & everyone else has always been polite, professional, and helpful; the lines move quickly. Yes, the parking lot is small & cramped, but the burden of caution ultimately lies with the drivers. They tried to move to a different location, but the tax to pay for it failed at the local polls. Every profession ever has good & bad employees. Slackers should be called out, especially within federal services, but we shouldn't forget to appreciate & give feedback on the good workers too. People seem to share bad experiences much more than good ones. Can we please bring consideration & conscienceness back? Can we give others a little grace & try to inspire each other to do better instead of attacking them over 1st world inconveniences? In today's world, kindness is a superpower. Be powerful!"

"UPDATE! Someone needs to look at the reviews here and see the problem! The post office must be throwing my mail away because it is not being delivered to my box! I know they are returning some of it to the sender because I was told by my doctors office they were refusing my mail because I have an UPS box and not a PO BOX. FILE COMPLAINTS!!!!!! Kay** is rude and incompetent! I’m surprised this unprofessional garbage is capable of performing the task of dressing herself. I will NEVER step foot in this place again until she’s gone. Take the trash out!"

"Based off these older comments, things haven’t changed. I haven’t had mail deliver to my location since March. The mail carrier is mad because I won’t allow her to continue to drive in my yard. Trying to get a hold of the Troy post master is a joke. They don’t answer the phone and then lie about meeting at my location so I quit calling. Putting in a complaint on the USPS is also a joke. Put two of them in and they would just close them out and indicate that they talk with the resident, when nobody contacted me. Then you go to consumer affairs and that is not much better. I did finally talk to someone and they talk with the post master that was covering for Troy post master and she came out and couldn’t determine what the problem was. Consumer affairs then talked with the carrier and she came up with a third excuse. So I was supposed to move the blocks that I put up and allow the carrier to continue to drive on my property. Needless to say, I am not going to allow this. The mail has been delivered to the box for over 46 plus years without driving thru my yard but not she can’t do it and they are not going to make her do her job."