Cash America Pawn Carpentersville, IL 60110

"Very friendly / I was paid very fair for my pawns"

"The store was very clean and well stocked some tools were worse for wear but priced accordingly. The customer service was pretty good as well."

"My daughter bought a laptop for 250.00. The employee talked her out of a warranty plan. Well 1 day later it displayed a lock message and won't power up. They removed the serial number which is shady and illegal. She is a single mom and got scammed. She will go there tomorrow and insist they refund her money or give her another laptop. I'll update my review after they honor their business and take back a fraudulent item they sold. When the guy who sold the laptop talk her out of a warranty, he was scamming my daughter and the manager WILL make it right!"

"Bought an Apple Watch there. They explained everything to me which I understood. But I went back to ask some questions if they could get a hold of the customer who pawned the watch and ask them to take it off their iCloud lock. I got a super rude employee just spewing all this information in a super rude way. I was just asking a question not in a harmful way at all or being mean to her employees. I work in customer service as well I know it’s frustrating to deal with others sometimes. But this woman was just talking over her coworker being super rude. I was only asking a simply question what their policy was on getting a hold of the person or if I could try and contact them from the store. I really liked the place till it became unwelcoming. I’m sorry but I don’t plan on coming back at all or even purchasing anything from there any longer. After this last visit I don’t even want to come back if they’re just going to treat others this way."

"bought a drill and the cashier helped me bring all my items to the car. i touched the trigger and it fell off along with other internal parts. it just broke for no reason right in front of him and all he told me is " sorry i cant do anything you didn't buy the warranty" and wouldn't exchange or give my money back. it broke at the store in front of him and doesn't give a refund, partial refund, or an exchange? I will never do business with this place again. Don't waste your money I bet more of their products will break once you get it."