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Thomson Memory & Attention
2300 North Barrington Road, Hoffman Estates, Illinois, United States
About the Thomson Memory & Attention
Thomson Memory & Attention is a leading healthcare institution located at 2300 North Barrington Road in Hoffman Estates, Illinois, United States. Specializing in memory and attention disorders, our team of dedicated doctors and healthcare professionals provide expert care and treatment for patients of all ages. With a focus on comprehensive evaluations and personalized treatment plans, we strive to improve cognitive function and quality of life for individuals facing memory and attention challenges. Trust Thomson Memory & Attention for compassionate and effective healthcare services.
Photos of Thomson Memory & Attention
2300 Barrington Rd Suite 105, Hoffman Estates, IL 60169, United States
Opening hours of Thomson Memory & Attention
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Thomson Memory & Attention
"I am disappointed with my experience. I went into the appointment making it clear I wanted to understand how my learning style has changed and then learn how to work with it. I was looking for practical tools to deploy to increase my cognitive abilities. I listed this in the forms I filled out and again when we had the interview in the opening session. It was shared they can help with that. In the follow up phone consultation I did not receive any practical knowledge or tools to help my situation. The session was impersonal and lacking empathy. I invested a significant amount of time and resources to make this appointment happen. I needed help and received little in return."
"This place was great. I had a billing issue where an pre-auth needed to be done but wasn't. I worked with their billing team to get a retro-auth done so the insurance could pay properly. Their follow-up was great regarding this process. I don't think I've ever had an easier time getting a billing issue resolved before. Overall very satisfied."
"My daughter had a terrible experience at Thomson Memory. I have tried to contact them to discuss it, but there seems to be no way to do anything other than schedule and appointment or pay a bill. I was finally given the name of someone to contact, but she never replied to my email. A company that is happy to take your money, but won’t talk to you is very sketchy indeed."
"The patient support here is very disappointing and unprofessional. I don't know if the scheduler works at this site so that's not to be confused, but Nicole had an appointment scheduled with me for January. Then I get called informing me that the doctor no longer works with them but they can get me in sooner in October with a different doctor. I thought that was great. She stated that I needed to send her a copy of my insurance card. I asked if it was okay if I got to her by the following day and she confirmed that was alright. I got her the insurance card by the following day and then I learn she had already given away my appointment away and the next available time will be in January. Plain and simple, this was very disappointing patient support and I'm not sure if I will be coming here if they can't rectify the issue caused by their employee."
"We have used Thompson Memory Center for 2 of my kids with great success. Overall I was very satisfied with their service. The staff is friendly and very willing to work around your schedule. They have different offices you can visit for your convenience. The therapists and testing personal are very kind and put the boys at ease. Their testing and analysis was surprisingly thorough and I was very impressed with the amount of good information I received. We are looking forward to the continued improvement with the most recent during his follow-up treatments."
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