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Chicago AM Trucking
7700 West 79th Street, Bridgeview, Illinois, United States
About the Chicago AM Trucking
Chicago AM Trucking is a reputable moving company located at 7700 West 79th Street in Bridgeview, Illinois. With years of experience in the industry, they offer reliable and efficient transportation services for all your moving needs. Whether you are relocating to a new home or office, Chicago AM Trucking has the expertise and resources to make your move smooth and stress-free. Their team of skilled professionals is dedicated to providing top-notch customer service and ensuring your belongings arrive safely and on time. Trust Chicago AM Trucking to handle all your moving needs with professionalism and care.
Reviews of Chicago AM Trucking
"Absolute worst customer service I have ever experienced. Modway furniture you should switch delivery services. On Monday I confirmed delivery for Thursday, I asked for in home delivery and they quoted me $250 for white glove delivery. Totally fine. Then, Thursday morning they call me and tell me they misquoted me and it’s $550. Which is absolutely insane, but what choice do I have now just 6 hours before my delivery window? I hung up with the promise for a manager to call me. Manager leaves a voicemail saying they can do in home delivery for $350. I don’t know what the difference between in home and white glove is or why this wasn’t offered to me before but whatever, still expensive for a couch delivery if you ask me but whatever. So I call them back to confirm this is the option I want and they send me an email to confirm everything is fine… or so I thought. They called again to give another quote for in home and he asked me how many flights, I say 3 (as I also stated on Monday for the initial quote). Then he’s like oh wait i see they are giving you a discount and will just charge the $350. He said he was going to confirm and call me back. Never called. Then, the drivers call and tell me they aren’t doing in home and it’s a threshold delivery, I explain that I’ve been on the phone all day with their office and it should be in home. They start bringing the boxes up. I get another call from their office and somehow it’s only ringing once so I miss it and in the vm she tells me it’s too many steps and there will be an additional charge. I call back and the person tells me to disregard the call. I call again to figure out what the additional charge is and they tell me there isn’t one. So I’m still not exactly sure what they will charge me but this whole runaround was stressful and a terrible experience."
"I ordered a dryer through a company that uses AM trucking for shipping. I received my text to confirm my delivery date. I then received a phone call stating it was sent out in error, and my dryer was not going to be delivered on the confirmed date. However, it would still still be delivered that week. At the end of that week, I called to find out where my dryer was, to be told it would be delivered the middle to end of the following week. Fast forward to the week, I called again, was told it should be delivered this week, but they would call me back in a few hours to confirm. I never received a phone call back, so I called back the next day, only to be told again that my dryer would not be delivered until next week. This is going on 3 weeks of being told I would have my dryer, and I'm now going to end up making a payment on the dryer before I even have it. Use another form of delivery if possible, you never know when you're actually going to get what you paid for."
"They call to confirm delivery day. I Take off work to receive items. Then they called to cancel and reschedule.. the day of delivery. Haven't heard heard from since. No response to email and phone calls either. It's been a week now. Wheres my stuff AM Truck?!?"
"Dropped the washing machine down my wooden stair case. This is after over a month of delivery appointments being rescheduled and then cancelled. I would never recommend this company. This happened in August 31 and its now December and my stairs are still not repaired. I sent two repair quotes for repair over in Oct and no response yet. I bought my appliances through Appliance Connection and this is who they use for deliver and install. BUYER BEWARE! AVOID AVOID AVOID."
"If zero stars were an option, that’s what this company would get. How they are in business is a mystery to me! My husband ordered a couch at Thanksgiving time, a Christmas present to me. It’s mid-January and I still don’t have my Christmas present. That’s only the start of it. They have scheduled and blown off THREE delivery dates with ZERO notice. That’s three days that my husband took off work to be home to receive the couch. How many explanations, apologies, or returned phone calls have we gotten from this company? You guessed it...ZERO! Stay away from this company!!! We are beginning to think it’s a fake company and they ripped off our couch. Horrible, horrible “business”. In fact, I’m contacting BBB..."
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