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The Custom Companies
135 North Railroad Avenue, Northlake, Illinois 60164
About the The Custom Companies
The Custom Companies is a reputable moving company located at 135 North Railroad Avenue in Northlake, Illinois, United States. With years of experience in the industry, they offer reliable and efficient moving services to help individuals and businesses relocate with ease. Their team of professionals is dedicated to providing top-notch customer service and ensuring a smooth and stress-free moving experience for their clients. Whether you are moving locally or long distance, The Custom Companies is your trusted partner for all your moving needs.
Photos of The Custom Companies
135 N Railroad Ave, Northlake, IL 60164, United States
Reviews of The Custom Companies
"First delivery Thursday, waited 2 hours just so the truck driver “feels unsafe” to drive inside because his truck is too big. My problem? Don’t think so, but Ok sure. 2 delivery attempt Thanks to “Oscar” who lied to me 3 times saying “it’s out for delivery” when in fact after 3 hours another person picks up the phone and tells me it’s wasn’t even out and they can only deliver on MONDAY. Wasted 3 days just because they don’t care. Don’t even bother using this company."
"Customs is a reliable company always picking up on time and making deliveries safe and on time to customers, Anthony Anselmo is the best rep they have making every customer happy."
"To whom it may concern We were using your company service and encountered extremely low quality of service. The delivery was expected on Thursday however for whatever reason the driver left either he changed his mind or anything else-it doesn’t matter at that point because we were not even notified, we had to call ourselves multiple times and eventually we agreed to have it delivered on Friday 1-5pm, for no reasonable explanation there was no delivery as agreed, no notification whatsoever, we had people waiting for delivery on Friday. Moreover we were assured by Oscar three times on Friday at 2 p.m then at 3 and then at 4 that the package is on the way and driver will be shortly, but at your 4.30 the other person pick up the phone and told us that the delivery won’t be come today because the package didn’t even come out from the facility, it is UNACCEPTABLE, no one apologized, explained or notified us,WORST EXPERIENCE EVER."
"They submitted a $485 bid to a shipper to deliver a piece of furniture from California to Boston complete with white glove delivery service details of inside delivery up stairs to a second floor, and reneged upon arrival. Extremely rude delivery person from Northborough, MA warehouse, and dismissive M.G. email customer service representative from Northlake, IL. Two phone representatives from Los Angeles and Chicago were extremely polite. Why would they respond to a bid with explicit terms and conditions if allegedly they only do curbside delivery? Also, their website says 24/7 service, and that is not true. And it says they get it right, the first time, which is also not true. Paying $485 for delivery to a super tall second story floor gets you nothing, and terrible service."
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