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U-Pack
400 East Touhy Avenue, Des Plaines, Illinois, United States
About the U-Pack
U-Pack is a reputable moving company and storage facility located at 400 East Touhy Avenue in Des Plaines, Illinois, United States. With a focus on convenience and affordability, U-Pack offers a variety of services to help make your move as seamless as possible. Whether you're relocating across town or across the country, U-Pack has you covered with their reliable moving services and secure storage options. Trust U-Pack to handle all of your moving and storage needs with professionalism and care.
Photos of U-Pack
400 E Touhy Ave, Des Plaines, IL 60018, United States
Opening hours of U-Pack
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of U-Pack
"Ontime delivery and pickup of container. Problem is that Truck was leaking during the rain which caused damage to some of the boxes and my mattresses."
"I chose U-Pack over another less expensive company for a variety of reasons. The website was very user friendly, customer service agents readily available, and the pod itself was made of metal versus wood. The gentleman who dropped off my container did great, navigating a very difficult entry to my driveway. The company provided timely drop-off and pick-up was a breeze. The time of transit was less than estimated. I would use them again."
"U-Pack was amazing since the beginning. Very good price, drivers are so understanding and willing to help in every situation. Claim process for 1 piece of furniture that was damaged was easy, quick and nice. I can't say how much I liked the experience. Thank you."
"This is as good as I've ever seen from a moving vendor. I've used them now for 2 separate long haul moves and seen that U-Pack has over-delivered every time. When my move requirements changed (and they did often in my cases) U-Pack provided me flexibility, and even refunded money without my asking when I didn't need the full scope of services previously discussed. I'm honestly floored with the customer service, integrity in the process, and consistency in the business on the whole. There's still room for improvement of course, but this business is by a mile the best in the market in my view. Period."
"I recently moved from Chicago to Denver using U-Pack, and it was definitely the right call. I booked my container about a month before my move date and did a terminal to door delivery because the city did not allow containers on the street where I was living. Even with a rental truck to get my things to the terminal, the move cost about 60% of what other companies would have cost. Additionally, delivery was super fast and easy. The fastest quote I received form other companies was 5-8 business days. U-Pack told me 3-5, and my stuff made it to Denver in 2. Once there, they held it for a few days until I could have it delivered to my door on a weekend (for no extra charge). Everyone I interacted with, from customer service to the delivery driver, was super helpful, friendly, and laid back. I was able to fit a queen bed, frame, dresser, tv stand, coffee table, night stand, a bunch of boxes, and my bike in the container. I drove a car full of things out with me, but most of that would have fit in the container as well. I could see having trouble fitting a couch or love seat in the container with everything else I had, but it would have been worth a try. The only downside to my move was that my dresser got a bunch of scratches on top due to boxes sliding around on it during transit, but that's my fault for not putting more padding down between the two. Be smart about how you pack the container, and use some sort of padding where needed- your stuff will shift around. If you don't own a lot and want to move cross-country, seriously consider U-Pack as your option. It might still be worth it if you need more than one container- having seen how easy it was, my parents are considering getting a couple of containers for their upcoming move. Good luck."
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