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U.S. Bank Branch
4350 Lincoln Highway, Matteson, Illinois, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 4350 Lincoln Highway in Matteson, Illinois, is a trusted financial institution offering a wide range of banking services to individuals and businesses. With a strong commitment to customer service and financial stability, this branch provides convenient access to personal and business banking solutions, including checking and savings accounts, loans, mortgages, and investment services. Whether you need to manage your finances, save for the future, or grow your business, the U.S. Bank Branch in Matteson is here to help you achieve your financial goals.
Photos of U.S. Bank Branch
4350 Lincoln Hwy, Matteson, IL 60443, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"The services is extermely bad, alway one or two teller and the hours are not good for working people even on Saturday."
"I’ve visited this location a few times, and each time I waited in line 15-30mins to make a transaction. There’s always one, tellers at the counter that lack customer service skills. Yesterday, I asked to speak to a manager an was told she wasn’t available and manager Jennifer would call me in regards to my concerns. Welp, you think I got a call from Jennifer yesterday or today…nope! I don’t recommend this location to anyone, unless you got time to waste, and don’t mind unprofessionalism. Never, had this problem at the other location in Homewood, or Richton Park. Which is a further commute, for me which is a inconvenience. They get 1 star, only so I could post my review about my experience at this location. Cause, I won’t be going back!"
"I went into this location to deposit a check into my account (the check was written off my father's US Bank account). Because of the amount of the check, the teller lied and said that there's a flag on my father's account to verify that the check is legit! I was livid! When asked who put the flag on the account, the teller would not tell me, which is understandable. After speaking with customer service, they explained to me that there are no "flags" on accounts and it's at the individual branch's discretion if they want to verify a check or not. I was so embarrassed! I would not have had any problem if the teller just told me, "Because of the amount of the check, I would need to verify with the account owner that they authorized this transaction". But she didn't do that, she lied! The teller called my parents and asked them damn near 21 questions! This branch needs to do better!"
"I agree with a lot of these reviews, I wish I could give a zero star rating. This location is the absolute worse. Terrible experiences every time. Lobby is always locked. Weird “security” guard. Staff is unpleasant and laughs when you need something explained. This location is 5 minutes from my house and I rather drive 40 minutes away than deal with this branch."
"I would love to give O stars! This branch is so unprofessional! I waited an hour for a banker to be told to come back since they were understaffed. Made an appointment for a couple of days later. Arrived on time and Barb the banker says to reschedule because they were understaffed. What was the point of making an appointment if you do not honor it? Barb stated her branch manager Jennifer instructed her to reschedule since they had long lines. Seriously, just close this branch already!!"
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