First Leading Cargo

"First Leading Cargo was the third party moving company that delivered very expensive scientific incubators to the Biology Department at NIU. Josh and C.J. were among the most professional and efficient movers I have had the pleasure to work with. The incubators were specially secured to the pallets and they worked quickly and carefully to ensure no damage was done. I was very pleased with their high quality of service and as the Laboratory Manager I deal with many moving companies and delivery of expensive scientific equipment."

"Horrible company DO NOT buy from them. First they sell you the product, then they call you to say it is out of stock and you need to wait. After that they don not answer the phones and when they do answer they go in circles with you. And you do not get a definite answer. Horrible customer service. Finally after the product arrives for delivery they use a third party company called First Leading Cargo who also do not know what’s going on. They keep delaying delivery and when decided to deliver, they can’t locate the items in the warehouse. So again no delivery is done. Do yourself a favor and do not deal with this shady company."

"Completely blew off my scheduled delivery. I scheduled this delivery over a month in advance, reserved the freight elevator in my building, and cleared my schedule to wait for it. I called in the morning to confirm and was told they f-ed up and it wasn't out for delivery. So now I have a wasted day, and I've unnecessarily tied up the elevator for someone else who may have needed it for a move or delivery. Delivery has been rescheduled. We'll see."

"I am trying to get a warranty mattress replacement and this is the delivery company Seally/Stearns is using for the delivery. Their 'authorization to be the last delivery' took almost a week and now my schedule has filled back up. I will update my review if my experience improves. Very difficult to work with."

"As a professional interior designer quality delivery people are most important. I recently had a great interaction with 1st Leading. When my goods came in from the factory, they sent me photos of my product neatly staked in their warehouse, The inside delivery had to be made carrying 23 workstations down a set of stairs. The delivery guys were both careful and cheerful. My client was happy with both the service & the cost. I've got another inside delivery of office furniture coming up and I'm using 1st Leading Cargo again."