Credit Union 1

"I'm writing this review on behalf of my husband. We came into the branch to add to his existing account but to our surprise found out that two accounts had been closed without notification. Of course there was a lot of irritation from my husband but we applaud and recognize Bria Williams Branch Manager and Charon Curry Bank Associate for there patience and did what they knew to do to bring a calmness over the situation and my husband. You Ladies ROCK!!!!!!!!"

"I came into the Lombard branch for help and Charon Curry was absolutely great and assisting me she was knowledgeable about all the information I needed and very pleasant to speak with."

"My experience with Credit Union 1 was excellent. I know that the bank is an excellent organization. The reason I'm doing this survey is because of Carolyn. In my mind she is a very personable, caring and courteous professional. She takes on all questions and problems with an open mind and stays with it until solved completely. I think Credit Union 1 is very fortunate to have her as a qualified employee. Thanks, Tom Schmidt"

"I have been with the Credit Union for many years and always have received great service. The CU1 Team in Lombard is always very kind and greets me with a smile. I also like the updated look of the whole place from a 1983 vibe to all new modern look. Thank you CU1!"

"Wonderful Customer Service Experience! I wanted to take a moment to highlight the excellent customer service I received from Crystal at Credit Union 1. While my partner and I decided to opt for dealership financing for our auto loan, Crystal’s assistance and support throughout the process were commendable. She was attentive, knowledgeable, and patient in answering all our questions and guiding us through the available options. Even though we ended up not finalizing our loan with them, Crystal’s professionalism and genuine care left a positive impression. If the level of customer service we received from her is any indication of the company’s values, I have no doubt that we will consider them for our future financial needs. Thank you, Crystal, for making our interaction an easy one!"