DEMAR Logistics Inc.

"Appointment was at noon, got there at 6am, let me drop trailer right where I parked, paperwork signed and was out by 0615 shame that all places don't do it this way, only drawback was that I had to go down the road to get an empty."

"Great place for delivery. Arrived 12 hours early was given a dock door and unloaded in an hour no questions asked. No overnight parking. There is a pilot down the road with about 15 spots and several make your own. There is a Walmart close by but doesn’t allow overnight however the Walmart in St Charles does and it’s about 10 miles away."

"I am a commercial driver. When I arrived at 4am they were very helpful. The crew to unload me didn't come in until 5am. I was unloaded by 5:40am great job!!!! Thanks"

"Our order had been at their distribution center for 6 days and we had not been notified. We had to track our order through their website to find out that it was even there and it said "waiting for appointment". So, we called and found out that they require an appointment to deliver it... we could have set up an appointment if anyone would have called us to notify us that our order had arrived! Then, they were rude and acted as if there was nothing wrong with not calling us. So, we set up an "appointment" for delivery. Their way of setting up an "appointment time" was to select a date and tell us that it would be there some time between 9am and 5pm. Ok, like people don't have jobs?! They told us that they would call us an hour before delivery to ensure we would be home. The driver showed up at 4:38pm without the 1 hour notice, as discussed. Good thing I stayed home all day and waited for them or else I would have missed delivery. I did go out for a 30 minute walk with my dogs, because I knew I could be home within an hour if they called.... I'm glad they didn't show up at that time. I gave two stars because the driver was polite and gave me the supervisor's number when asked. I'm sure telling anyone about how poorly everything was handled won't make a difference anyhow. I would say "we will never use this company again", but we didn't have a choice in the matter. We purchased something from Kmart aka Sears and they apparently outsourced their delivery through this company. Left a bad taste in my mouth about ordering through those companies from now on."

"Pros: - No damage to my package, delivery guys ok - Heads up call 20min ahead Cons: - No appointment call, I had to call and schedule by myself - Demar missed appointment window, and no call from them? - I called them after 5h of waiting to check on ETA they promised to call back and No call again - I called second time after an hour, they changed appointment window from morning to evening (nice after 6h of waiting they told me to wait 2 more hours :-) ) Bottom line is I got my package but waited for them from 10am and got my package delivered at 5pm :-( ... their are quite disorganized!"