U.S. Bank Branch

"Just waited 25 minutes and had to leave, couldn’t wait any longer. The whole time not a single employee acknowledged any customers or the long wait. Only two tellers working the counters while the line building up. The two sitting at the desk and in the fancy office were just chitchatting. Worst customer service. Maybe better luck at a different branch."

"Do not bank here! US Bank used to have two branches in Lisle and now has only one. Maybe they lost too many customers because of their greed and terrible customer service. Will never bank here again!"

"Us bank is the worst bank ever. Not only do they rearrange your transactions to make you overdraft but I put $300 into the atm to pay bills and buy groceries the atm took my money and it’s been 4 days I’ve gone without my money. I called every day and it’s always a new excuse. We now don’t have any food and we are behind on bills. Do not bank here."

"I have been a US Bank customer for many, many years. In three different states. For the most part, each branch I have dealt with has been a good experience until this one. The branch manager needs lessons in customer service skills. I found him to be incredibly condescending and almost decided to take my banking business elsewhere with another bank. Instead, I will no longer do business at this branch since there are several other US Bank branches in the area."

"8/6/21 Yet again drive thru full I went into the lobby no one in there one bank teller on a Friday afternoon working the lobby and drive thru such a disaster of a place! General manager in his office finally comes out to help by this time the line inside is long and all he says is we are doing the best we can hey how about having someone else there to help did you ever think of that probably not. A. 10 months ago.Tellers that work at the Ogden and main street branch are very incompetent, slow as molasses and very unfriendly."