The UPS Store,

8926 North Greenwood Avenue, Niles, IL 60714

"I come here frequently to ship out my artwork to clients and customers locally/nationally and I’m glad that my experience here has been nothing short of excellent. Ruben is always helpful and mindful about things to help make the shipping of my art that much better; he wants to ensure that the art that is sent out arrives to the client’s hand safely and in perfect condition. I’ve never had a client of mine complain about shipping and they’ve always received their art in perfect condition. Thankful that you guys have a mindful and driven associate like Ruben. Edit- 1/24/24 I visited this location after a long time and I was greeted by Tiffany. She took the time to guide me through the new system and add my updated info to it. I was surprised she knew me by name cause again, I haven’t visited this location in a minute, but it was nice to be known. She asked detailed questions on how I wanted my piece to be shipped out, which I appreciate because it is an exhibition piece and I didn’t want it to be damaged on arrival. She was very detail oriented and I’m grateful for that."

"Twice I would try to make an Amazon return on this place and they would always have an issue with my package. I would go to a different store and they would not have a problem with my package. Staff sounds arrogant and not really customer friendly."

"I had 2 items to ship. One was a very small envelope 4 inches×4 inches. The lady at the store put it inside an envelope 12 inches by 12 inches. On inquiring if they did not have a smaller envelope, there was no reply. I thought the lady was very curt. The second package was a box 8 inches × 8 inches ×2inches. The cost for both items was the same. I will definitely not visit this place in the future."

"Great store! Every one was so patient with me especially Sonja, Tiffany and Lezly! They were all so nice and helpful would definitely recommend coming back to this UPS Store. This is now my main store to go to!"

"Today I visit the UPS store in Niles on Greenwood. Good Customer service is hard to come by. I must say Sonja and Tiffany were amazing. I was already stressed about getting this package there and shipping it these two ladies made this experience easy. In the world we live in its hard to come across nice people. Keep doing an amazing job ladies you 2 were phenomenal."