The UPS Store

"The lady was with a very bad attitude attending costumes I went to leave some packages and she was acting too bad to me like she's racist of me and when I ask her for her name to call her manager she was laughing at me with the other skinny girl there I just hope you do something about it because I come multiple times and it's not nice to feel like that each time"

"Just a quick drop off ! Simple and fast service, will have to add a few seconds of my time"

"I think that guy with beard not respectfully I will not back there again to see his face I hope they change him with all these bad reviews"

"Had to drop off a return here. In and out very quickly. No complaints."

"Very rude young man behind the counter that does not know how to talk to customers. Needed help with a lot of packages being dropped off and instead of saying sorry sir we are short handed today and cannot help he was very blunt about not being able to help. Once inside I dropped off boxes and asked a lady to hold my spot in line and instead of saying sorry Sir we don't hold spots here he shot me down and made me feel like I committed a crime for asking the lady the favor. Lastly, I requested two separate receipts of two separate shipments the same person told me we don't do that. All I got from this person today was no no and no without any professional conversation. I insisted that it was important that I tracked my packages separately and he still insisted no we can't do that. The Manager came out to address the situation who sees me there all the time and instead of asking the employee to accommodate me he sides with the employee and threatened to put me out the store for getting upset with the employee who I didn't feel provided me any kind of professional service today. The Store Manager made me fell like the victim and has seen me inside his many many times ... I guess my business is not valued here!!! It is more and more evident to me every day that young people in many cases don't know what customer service is and don't know how to talk to customers and are not being taught what customer service is and how to be professional in the service industry!!!!"