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The UPS Store
780 West Army Trail Road, Carol Stream, Illinois, United States
About the The UPS Store
The UPS Store located at 780 West Army Trail Road in Carol Stream, Illinois, is a well-known finance and store institution that offers a wide range of services to individuals and businesses. From shipping and packaging solutions to printing services and mailbox rentals, The UPS Store is a one-stop shop for all your needs. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to provide reliable and efficient services every time. Visit our location today to experience the convenience and professionalism that sets us apart from the rest.
Photos of The UPS Store
780 W Army Trail Rd, Carol Stream, IL 60188, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of The UPS Store
"275 dollars to open a box?i dont think so better rethink or you might be out of bussiness"
"I could not be more disappointed in my experience with this store. I needed to ship about $3,000 worth of tools and equipment to Alaska. After dropping off the box around lunch time, my trip was cancelled a few hours later. I called the store and asked them to not ship the package. They advised that it had already gone out. I asked for the process on stopping the shipment and they gave me a 1-800 number to call. When I spoke to someone at the UPS office they could not find the Tracking Number. They told me to call the store back and tell them to enter the package into the system. When I did, they provided zero assistance or willingness to help. The package ultimately make it to Louisville, KY before it got diverted. If they would have entered the Tracking Number the package could have been stopped in Chicagoland (this per UPS). It took my wife working through her sister who is a former UPS employee in Cincinnati to finally get the package turned around. The cost was more than $935 to ship the package, which seems excessive, and the store was unwilling to consider any type of discount based on the fact that the package was recalled and did not actually ship to Alaska. Absolutely terrible customer service! This on top of the fact that on two previous occasions I used their services and found their charges for packaging and shipping exorbitant."
"Hands down the best UPS store I ever been to and some of the best customer service I’ve ever experienced. I needed something out last minute that couldn’t wait, I called them while driving stating my GPS was showing I was going next To get there at 7 knowing they closed at 7 and they were nice enough to say if I got there at 7, they would help me out. I showed up a few minutes after and they still let me in, we’re incredibly nice and helpful, and didn’t try to rush me out at all. Thank you again guys!"
"This is the best UPS store that I have ever been to. The staff is amazing. I almost always interact with Brett. He is extremely knowledgeable and helpful. I once shipped a package to the Philippines and Brett helped me with it. Even when it had issues with delivery over in Manila, Brett contacted me and kept me updated on the package. I always stop here for dropping off my packages because it is always quick and easy."
"I just wanted to take the time and say that out of all the ups stores I have been to, I love this store and it's staff! It's my local store and my print has been down and I needed to do my returns for amazon and they made the process super easy and got it taken care of! Even had my prepaid shipping labels that I emailed them all ready printed and ready to go!! Always a positive experience coming there!!"
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