The UPS Store,

1112 West Boughton Road, Bolingbrook, IL 60440

"The two women working were the sweetest, most patient people I could ask for. There was a dusty old lady that was causing problems and holding up the line, but they handled the situation with grace and poise. If I’m in Bolingbrook again, I’m buying them lunch. Ted Greene Hilltop Automotive Evergreen CO"

"I walked 30mins in the cold all the way down boughton road to return an Amazon package. When I arrived at the establishment I waited in line until my turn just to be met with bad attitude Brenda. Who was very cold, not welcoming or friendly . It was obvious she either hates her job or just really didn’t want to be there today. Regardless I don’t believe customers should be taking the brunt of it. Someone more positive, inviting and energetic would be better suited for her position."

"No wonder this store has 3 star, it should appropriately be 1 star. Went couple of hours ago, to send a parcel. The receptionist/customer “care” )pun intended) scanned the bar code and told - “it’s not working, you will need to print a new label, this is the second time I went to this store, and received same comment from the rep. Went to UpS store on 95th near Nequa high school, two reps there, they were as well not able to scan but quickly typed in the code and I was all set. @ups , please hire folks who want to work and help customers and not some dumb human robot. Scan / print/ scan / go -away."

"Took in an Amazon return, tried to charge me 1$ to put a single piece of tape on the box. Highway robbery. Went to the dollar store next door and bought a whole roll for 1$. I will not visit this location again. Never have I had that happen at another UPS store. Stepping over dollars to save pennies."

"Every time I come here I have to deal with Egos and rudeness! Brenda was very confrontation and resistant when I came to drop off my old cellular to Verizon. She kept trying to insist that I buy boxes for the items when it already was in an envelope package. I’ve sent cells before in the past with no problems. She rudely stated that I am responsible if something happens to them” in an unfriendly manner. Good morning to you too. WOW, be happy and if you don’t like your job find one where you are happy and don’t have to deal with people! I guess I will drive the extra miles for happier service in Naperville."