The UPS Store

"Just had the most wonderful experience making an Amazon return. I didn’t realize my return required me to print the label ahead of time, until I had arrived at the store. Figured I would just buy my packing tape and head home to print it before making the trip back. Kyleen mentioned they could print the label in the store for a nominal fee and went above and beyond with setting up my package and assisting me with my return. From what I gathered, the other team members were just as helpful with the many guests that were in there at that time too. Thank you for being so helpful and kind - I went from being disappointed with myself at the thought of having to make another trip, to being wowed with excellent customer service. I appreciate it, Kyleen!"

"I don't usually go to UPS store but when I do have to return packagesir this experience this trip was an excellent trip I was in and out in 5 fivee minutes or less I have one package and nothing was questioned or everything was pleasant Visit and I will suggest other people to go to UPS store and take care of the packages to be sent out or return causes carefree it's no problem and very courteously courtesy people working there attitude and everything was not like they were doing me a favor they were actually doing their job for once not like when you go to Walmart and they don't know whose department is what or an everybody's confused this was a very pleasant experience."

"I visited to drop off a handful of Amazon returns from Christmas. The two girls working tonight 01/25/2024 were so helpful walking me through amazons policies to ensure i get my full return value back - with packaging most specifically- Both girls were patient with me as there were other customers in line behind me and it was the end of the night. They were sure to service the other customers, and when i was ready got me set up! In total it was a breeze to get my returns settled & i will definitely be back with any of my shipping needs in the future!"

"Store clerk helped me with a free Amazon return, within a few short days, I had my refund. Amazing staff!!!"

"Unhelpful staff. Had to email a shipping label 5 times in order for them to get it. Then they wanted to charge to print the UPS shipping label I sent to them. At least they gave me the next day UPS envelope for free. Their employees need to go back to charm school to learn some customer service. The lady was cold and uncaring who was “helping” me."