R+L Carriers

"Got a tweaker truck driver that delivers for you that's split 2 of my items so far making a mess! Where is the quality!? Get it together!"

"For 3 days they have been fooling me that my shipment would arrive today...and then they keep changing status online....no clue on how they are operating...it does not take 4 days from sending something from Ohio to Illinois."

"The incompetence displayed by those from this company has been nothing but astonishing. I need to congratulate you as you have exceeded any expectation of what constitutes terrible service! Kudos to all who made absolutely nothing happen! Description: I made a purchase through a 3rd party that hired R&L whom I will refer to from now on as Train Wreck Trucking to deliver the package. 1st contact - They call as they are making the delivery that day, no call to schedule prior and my job site is an hour away. They offer a 5 hour window and cannot under any circumstance simply drop the package inside the door. 2nd contact (Same day) I call to change delivery location as the 1 hour away 5 hour delivery window isn't going to work. Give them new address, they say they will contact me back soon to schedule delivery to new address 3rd contact (2 weeks later) - Receive call saying delivery is being made that day. I say fine, just leave package outside. They insist it must be signed for but again, never called to schedule. I make a call, arrange for someone to sign for package and call back to Train Wreck Trucking. They inform me that the driver no longer has the package on the truck, then say wait... It was never on the truck as it is in Chicago. I ask when package will be delivered, they say 10AM-2Pm on Monday. 4th Contact (Monday at 3PM) - When will you be making the delivery today? Them.. We have no delivery scheduled today. I apologize sir, I will get to the bottom of this and get back to you tomorrow morning. 5th Contact (Tuesday at 1PM) What is going on with this delivery? I don't know sir, I will contact you later today. Call back later that day and the guy went home. 6th contact (Wednesday at noon) What is going on with this delivery? I don't know sir, it's still in Chicago. I will call you back. Never does. 7th Contact (Thursday AM) I sit on hold for 15 min and hang up. Call rep from materials company, explain I am finished, you deal with Train Wreck Trucking. Rep calls back and explains that Train Wreck Trucking assures delivery will be on Friday before noon. 8th Contact (Friday at noon) When will my delivery arrive? Looks up delivery and it's not scheduled. We are now attempting to see where Train Wreck Trucking is keeping the package so that we can pick it up ourselves as Train Wreck Trucking apparently doesn't actually deliver packages. If there were an option for negative 10 stars it wouldn't be low enough. This company is pathetic."

"This review is for the delivery I received on Wednesday Dec 5th 2018 and not a disgruntled employee or a client asked to provide a positive review. I had purchased an engine on ebay and this freight company met my expectations and went further by keeping in contact with me once it arrived to the destination terminal using my Pro number was easy for tracking my shipment through their shipment tracing. Thank you for delivering my engine on time and without a trace of damage also for your courteous customer service."