First Secure Community Bank
670 North Sugar Grove Parkway, Sugar Grove, Illinois 60554
About the Business
First Secure Community Bank is a trusted financial institution located at 670 North Sugar Grove Parkway in Sugar Grove, Illinois. As a community bank, we are dedicated to providing personalized banking services to our customers, ensuring their financial needs are met with care and efficiency. Our team of experienced professionals is committed to building strong relationships with our clients and delivering top-notch financial solutions. Whether you're looking for personal banking services, business loans, or investment opportunities, First Secure Community Bank is here to help you achieve your financial goals. Visit us today to experience the difference of banking with a community-focused institution.
Photos
Contacts
670 N Sugar Grove Pkwy, Sugar Grove, IL 60554, United States
Opening hours
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - ?
Thursday:
08:30 - 17:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 13:00
Sunday:
Closed
Reviews
"This bank has served me well for 5+ years until now. I’m making all my payments on time and I’ve been receiving late payment notices for months and nobody is answering my calls or emails. Customer service is weak to non-existent."
"I go to the Sugar Grove location and I have always had wonderful service there. The staff is friendly and always willing to help. I recently had a cd that I needed help with and the banker Shawn offered my several options to help me, which actually turned out better than my plan and saved me time and money. To this date I do not regret choosing First Secure Community Bank. Another plus for me is that they actually answer the phone, no automated line to get to a person. True Community Banking at First Secure Community Bank."
"This bank really understands small business. It is a down home friendly community bank that actually gets to know their customers. I highly recommend it."
"Unfortunately, I can’t recommend this bank. First Secure Bank’s mission statement is “to maintain 100% customer satisfaction, service with a warm and friendly smile, and competitive rates on all our products.” However, after making a mistake with a local small business owner’s loan where they even acknowledged their mistake they refuse to work with this customer. A bank who can’t do their accounting correctly and won’t work with you after making a mistake is not the bank for you or any small business owner. Maybe one day they will change and aspire for 100% customer service satisfaction, I won’t hold my breath."
"Becky Drake was super helpful in getting my accounts set up. Her response time is amazing and she keeps me up to date on what's happening with my account. Great experience!"
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