Fifth Third Bank & ATM

"I had a few problems but not to give them 1 or 2 stars. But looking at the reviews, maybe you should stop telling people to call this certain number and train your employees to give better customer services. I have stop coming in the bank period, there are some new employees there and the customer services went right out the window. And, no I'm not calling this no. because you have enough reviews to tell you what's going on in this location. If the manager is rude how do you think the employees would be. Just my thoughts."

"By far worst bank experience ever. The manager is extremely rude and has zero customer service. Went in to do a simple transaction, ended up walking out due horrible attitude from the manager. Thankfully had to drive out of town for another reason & there’s was a branch there. Completed the transaction with no problems at all at the Carpentersville branch. Will be taking my business else where so I never have to deal with her again."

"The most unprofessional bank I have ever dealt with. No customer service, rude manager, and told me to go to St Charles branch for a simple transaction that took 5 minutes. NEVER AGAIN! Avoid at all costs."

"If I can give zero I would. Beware of Fifth Third. Not just this branch but all. They do not recognize fraud. Horrible, horrible bank!!!!! It's ridiculous that each phone number you call they give different information. Can't trust Fifth Third!!"

"Let me start by saying I wish I can give this location ZERO stars. This has been the worse experience I have ever had with this bank. I spoke with an employee who name is Lexi on 04/28/2022. She is absolutely unprofessional and I wouldn’t recommend anyone working with her. I needed to make an emergent transfer and she was willing to help me until I wanted to work with the previos employee I had worked with in the past. She got upset and said she have the same authority which is fine but she wasn’t willing to fax me the sheet that I needed to complete the transfer. She said I needed to comment into the bank even though she knew I was out of state. Her colleague didn’t have a problem with this transaction last time and this is why I requested. Lexi proceeded to tell me she’s not going to do it because she “like” her job and that procedures has changed which is false. So I called another branch that I have history with that’s located in Florida and this entire transaction was done within 10 minutes."