Crystal Lake Bank & Trust
5100 Northwest Highway, Crystal Lake, Illinois 60014
About the Business
Crystal Lake Bank & Trust is a trusted financial institution located at 5100 Northwest Highway in Crystal Lake, Illinois. As a full-service bank, we offer a wide range of financial services including checking and savings accounts, loans, mortgages, and investments. Our convenient ATM services make accessing your funds easy and convenient. With a commitment to providing personalized service and building long-lasting relationships with our customers, Crystal Lake Bank & Trust is the perfect choice for all your banking and financial needs.
Photos
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Always friendly and helpful. I like this bank."
"Killed their app early which really screwed customers from 7/15/22 to the following monday 7/18/22. New app has limited functionality at best.. infact it wont update a live account balance, and there is no apparent manual sync option. Writing this the launch day 7/18/22, and the app has not updated balances or transactions all day. It appears to have cached data from the old app that was prematurely killed, only showing most recent transactions as late as 7/15... what a pitiful joke of a bank, whoever they contracted for this IT project is a joke. Only bank here if you have 0 interest in mobile banking, technology, customer service, and convenience. Ive had to stop at random ATMS to check account balances for the past 4 days. Consider that a closed account, and review."
"Been with this bank for many years. Tellers and Personal Bankers are wonderful to deal with."
"I've banked here for 10 plus years. and cent think of anything at all that was not good there isn't any. I have had 2 buses here foe several years also. and have 2 personal accounts. I love this bank."
"Service is slow. The bank just feels a bit dated and lacking some modern conveniences and technology. You go in thinking that you'll be there for 10 minutes and a half hour later you leave feeling like that should have been easier. On the plus side, there is a nice savings program for kids, the receptionist is friendly, and the free Matt's cookies and Kurig are a bonus."
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