Bleachers Sports Music and Framing

"Negative experience. We were in there looking around and dealing with one of the employees, who was great. Everything was going well. I didn't catch his name, but the older, bald guy, who I think is the owner, felt the need to interject himself into our shopping experience. And not in a way that was helpful or to provide customer service. Rather, it was to bloviate some nonsense for whatever player he was fanboying for at the time. Instead of fostering fun conversation, he started personally attacking us with insults and being rude in general when we weren't buying into his shtick. I'm always a bit caught off-guard when people behave like this, but I have stopped trying to figure out why people do this. It was our first time in this shop, so we were total strangers to him. Why act like a jerk so quickly to someone you don't even know, let alone treat a new customer poorly like that? It's simply not necessary. I found his interpersonal and customer service skills to be absolutely abysmal. And it was just normal sports talk and he acted like this. Just a bizarre encounter in general. It's a good thing he has his own business, because if he worked for me and I heard him talking to customers like that, I would have fired him on the spot. As a former potential repeat customer, all I can do is fire him by not visiting ever again. Ever. He doesn't deserve my business. He should stick to the back office and let the other employees handle the customers as he doesn't have a knack for it. It's a shame that his behavior and his behavior alone produced a negative experience for us, because we were looking forward to going there. I cannot in any way whatsoever recommend this shop to my friends and family."

"I brought in my Cub autographed jersey to frame. Bleacher Sports did a fantastic job! They made a couple of great recommendations, completed the framing timely, and were wonderful to deal with. They have reasonable pricing and I could spend all day looking over the merchandise. I'd give them 10 stars if I could. I'll be back to buy some of their high quality memorabilia."

"This store is absolutely INCREDIBLE. Cards are great, and I LOVE bring my kid here. He is also a collector and really enjoys the conversations about sports and the hobby with the owner. I most definitely recommend this place and it is amazing"

"Great local spot in Wilmette. The store really has something for everyone. Went in with my two young kids - we had fun checking out the cards and all the sports/music memorabilia - Keith and his son are super knowledgeable, friendly and engaging."