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Lids
6170 West Grand Avenue, Gurnee, Illinois, United States
About the Lids
Lids is a popular clothing store located at 6170 West Grand Avenue in Gurnee, Illinois, United States. This store specializes in selling a wide variety of hats, caps, and other headwear for sports teams, colleges, and popular brands. In addition to headwear, Lids also offers a selection of apparel and accessories for men, women, and children. Customers can find the latest trends in sports and fashion at this store, making it a go-to destination for those looking to add some style to their wardrobe.
Photos of Lids
6170 W Grand Ave SP 487, Gurnee, IL 60031, United States
Opening hours of Lids
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Lids
"My daughter's school is participating in an End of the Year ABC Countdown and she told me at 7:30pm that the next school day was "Illinois Day." She didn't have anything Illinois related so I hopped in the car and went straight to Lids U. The store was closed so I tried Chicago Locker Room; they did not have Illinois specific apparel. I asked the young man working if he had any other suggestions on where to go but he said that Lids U would be the only place he knew of. I explained my situation just in a sharing way, never expecting him to close his store and allow me access to Lids U for shopping, but that is exactly what he did. He went out of his way, in the last 15 minutes of his work night to let me shop at Lids U so my daughter could participate in Spirit Day. I'll absolutely be back for my sportswear needs!"
"We bought a hat and customized it and they said it would be ready in 20 minutes at the time it was 7pm we came back around 7:25pm and they were closed. It said they closed at 8pm. We waited till 7:55pm outside the store with our hat inside in plain view on the machine but no one came back (if they even did go on a bathroom break). Now we have to come back tomorrow to even see if we can get the hat or a refund at that. Also the employee that was there was really rude. I just bought a access pass too smh"
"Horrible customer service. No greeting upon entering or halfway through the store. Associates on their phones talking to each other. Then telling their UPS delivery driver that he knows nothing about nothing. Sad, it's a great store/concept for people really into hats. BRING BACK CUSTOMER SERVICE!"
"So many choices to choose from, And the special stitching you can get is a great feature and doesn't cost to much extra either. The Staff is very friendly and helpful They are a busy store so you might have to wait a little bit. But I didn't mind waiting. Photo of Today's stitching..."
"The store is packed with a great selection of hats. It has just about every team and style imaginable. If it doesn't have it in stock the staff will happily check another local store or order it online for you. If you so generously served your Country in the Military, Lids recognizes your sacrifices and signs you up for their membership free of charge, providing you with 20% discounts on purchases and much more."
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