Golf Galaxy,

1434 Butterfield Road, Downers Grove, IL 60515

"Jack the store manager was very helpful with an exchange of clubs. Went out of his way to call customer service and find my transaction because I misplaced my receipt. John helped me find the clubs I wanted to exchange for. Both were great."

"These 5 stars go straight to Myron! I am from Aurora and would only go to Lombard/Downers area when I previously worked near by. I was back in town getting my car serviced and gotten a ride over to Golf galaxy to kill some time, wasn't expecting much or wanting to buy anything. Well, I was met with Myron, asked how I was doing and if i needed help. I asked him about driver shafts and was given so much advise on what to go with. Even offered to work with me on a fitting. Spent a solid 10-15 mins just chatting with Myron on what I could do to better my game. Even gave me insight on what Irons i should switch to since I am still using my dads old wilson musclebacks. Props to Myron, it was great talking with someone that has such a passion for the game! When ever i decide to come in for a fitting, I will for sure be requesting to work with him!"

"Amazing customer service. John was incredibly sweet and patient and made me comfortable to ask further questions and try different things. Will definitely be coming back just to work with him again. Very welcoming."

"The manager CHRIS was extremely rude to me and my son. He refused to help us out and he raised his voice at us. I did reported him to the corporate!"

"I would not recommend club fitting services at this location. This season I needed to update my irons. I scheduled an appointment at golf galaxy and was excited for the experience. I planned on purchasing my irons from there so that the fitting fee could be applied to the purchase. Once I was there I waited in a bay for about 30 minutes before someone was assigned. I primarily wanted to hit titleist and Taylor made however the person assigned to me focused on other brands. At the end when I asked about follow up, the fitter informed me that this was his last day so he wouldn’t be able to help me after that day and that he was going to be working for a golf course going forward and I could stop by there to see him. Ultimately the experience was awful which resulted in me needing to go elsewhere and pay another fitting fee. When asked if I could receive a refund or store credit for the fitting ,the customer service rep stopped responding . I would not recommend going to this location for a fitting for new clubs."