Crank Revolution Bike Shop 1636 West Algonquin Road, Hoffman Estates, IL 60192

"Purchased a bike here about a year ago and the bike has been decent, it came with a one year labor warranty, within the first month of owning the bike I took it back to get the rear brake looked at because the pressure and the grabbing power had gone down significantly since I bought it. When I took it in they put an air bubble in the line and said it was so I get more brake feel being too lazy to do a 5 min bleed job properly, attempt 1 to get my brakes fixed failed. they always seem to have an attitude when I bring my bike in to get worked on, my most recent visit had me trying to get the brake fixed again months later by a different guy, I told him it needed a flush and bleed and he proceeded to just add new fluid to the old fluid I had already stated was bad, I was present for the whole service and he proceeded to tell me the whole rear braking system needed to be replaced when I knew it did not and then they tried to charge me for the service even though the year service warranty wasn't up. I took it to another shop the same day and they blead and flushed it without any issue. these guys will look at you like you are an idiot, when I tried to explain to them I know how these systems work and was surprised about their dishonest behavior the bike mechanic went back and forth with me for 10 minuets telling me I needed a new brake and looked at me like I was stupid. I am not I don't take my bike here anymore ;)"

"This is exactly the sort of small business I was looking for. Personalized attention to detail, informative & professional from start to finish. There are all sorts of programs, meetups, and clinics to get involved in and they are making every effort to create a community in the area. I would add another star to the 5 already on offer. Thanks"

"I recently moved to the area and wasn’t expecting to find such a great shop nearby. I feel lucky to have such a good bike shop so close! I purchased a new Tarmac from a shop in another state but it arrived with some broken parts. Crank Revolution to the rescue: TC helped me through the warranty process with Specialized and did all of the labor. The bike looks and rides perfectly. The shop helped me with getting a quick fit on the bike, was easy to communicate with etc."

"Great bike shop. Great place to meet new people."

"Absolutely thrilled with my experience at Crank Revolution! Their service is exceptional, the staff is incredibly friendly, and their advice is spot-on. They truly know how to make bikers happy and keep us rolling smoothly :) Highly recommend!"