The UPS Store 4571 Laclede Avenue, St. Louis, MO 63108

"Great customer service by lady (I didn't catch her name, she works in the morning) every time I go there! Very helpful, kind and professional. Goes beyond to assist and it's always a pleasure to deal with her."

"They moved storefronts as of December 2023 and the new place is a little bigger and very nice. They are always super friendly and helpful."

"My dog’s ashes were being delivered to me through this UPS. They didn’t give me 10 seconds to go downstairs and answer the door. When I got downstairs they saw me at the door and drove away anyway. I called UPS to have my dog brought back to me. When they arrived they started honking the horn and banging on the door, clearly mad they had to drive back. Apparently a minor inconvenience was more important to them than me getting my dog. Avoid this UPS if you are dealing with pet loss to save yourself from further pain and grief."

"I was returning an amazon package, which clearly states no label needed on the instructions. The customer service girl told me I needed to email her the label for a charge pf 1.95$. Right after a woman walked up, and she scanned her qr code free of charge. I asked why I couldn't do that? She replied that she has a qr code. She didn't even have the deceny to tell me that you can find the qr code on the order, instead of going thru that ridiculous process and being charged. Have some deceny and do better by your customers."

"Quick, easy, simple and fast! I came to this particular location to return some AT&T equipment as this was the closest UPS Store to me. The staff was extremely knowledgeable and helpful; this had to be the quickest in and out for me as it relates to shipping a package. It is very convenient that AT&T and UPS have this arrangement for customers. I will say, that it did take me to quick second to locate the location but once I did, the rest was history. Well done, UPS Store team! Cheers,"