Shoemaker Loan Team-Homestead Financial Mortgage 220 East State Street, O'Fallon, IL 62269

"Ryan and the team were great! They were easy to talk to and clearly knew what they were doing. They made the whole process simple and easy!"

"We absolutely chose the right team for our mortgage process! We couldn't have chosen a better group of people to work with! Doug was ALWAYS very honest and informative regarding any information needed for our journey and was always there to answer any concerns we may have had. Kathie & Katie were such a delight and they always kept us in the loop of any changes while making certain that we were getting things done in a timely manner. We will DEFINITELY be back when we purchase our forever home. Thank you guys so much!"

"High recommend! This was my first time buying a home so I had a ton of questions! Always answered them quickly and made sure I knew exactly what was going on! Had a couple hiccups in getting repairs done which delayed things but they were very attentive to changes and made sure things were done on time! Dough made a ton of videos for me to watch to keep up to date and so if I had any questions it made it earlier since I could see all the numbers and papers! Thank you Doug, Katie and Kathy! Made the experience less stressful for me"

"We did our research and thought carefully before choosing a Mortgage company. Our first loan 10 years ago was the complete opposite of this... We worked with Douglas Shoemaker on purchasing our recent home at USA Mortgage. We are so pleased that we chose him! His team went above and beyond to make sure everything went smoothly! We would definitely use again and would highly recommend him to anyone looking for a home loan. Doug would take the time to send us personalized videos explaining the process to us every step of the way. Which was very much appreciated! Shout out to Kathie and Carol who also provided awesome service!"

"I am really not sure how to explain this expect by saying that God meant this to be season for me to purchase a home and He selected Doug and his team to be His agent. This is the second home we have purchased. I was expecting for at least 3 to 4 months of my life to be stressful, unpredictable and filled with a lot of uncertainty. Doug's team was attentive, respectful and customer-focused to make sure our buying experience was not only simple, but the right fit for us. Doug reached out me and set the expectation and was extremely accessable throughout my process. The awesome was that I talked to him only at the milestones of my home purchase, his team was amazing. They contacted promptly and often to make sure I understood what was required and why it was needed. They responed sometimes within minutes of my request for information, but never longer that 5hrs. During the time all required documentation was received, the continued to provide updates on where were were in the process, it did not feel like they were doing it because it was required, it actually felt like they understood the stress and genuinely wanted to eliminate the amount of stress that comes with waiting. During the times of my uncertainty, his team continued to have faith in the process and me and being a man of faith, it really reaffirmed that my God is Able and strong when I am weak. Thank you to the entire Shoemaker team for helping me give my family what they deserved and believing in me. God bless you all and everything that you that comes in the future."