The UPS Store
6696 Center Grove Road, Edwardsville, Illinois, United States
About the The UPS Store
The UPS Store at 6696 Center Grove Road in Edwardsville, Illinois is a trusted institution offering a wide range of financial services and products. From shipping and mailing services to printing and copying, this store provides convenient solutions for all your business and personal needs. With friendly staff and reliable services, The UPS Store is your one-stop shop for all things finance and more.
Photos of The UPS Store
6696 Center Grove Rd, Edwardsville, IL 62025, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of The UPS Store
"Horrible customer service. Owner, no you can't help now... 1st opportunity was at the counter 2nd opportunity was when there was a disagreement 3rd opportunity is when we left the store obviously annoyed 4th opportunity is when your rude manager disregarded everything we said. Your out of opportunities now. It's public. You refereed me to kohls and from now on I'll go to there for my shipping needs. Lol, a department store."
"No Owner you can't help any longer.... 1st opportunity was at the counter 2nd opportunity was when the manager could obviously hear the confusion 3rd opportunity when I was visibly annoyed and walking out unsatisfied 4th opportunity to help was when I called the manager from the parking lot only to have a worse experience -Owner please don't ask me or any of the people who gave you one star on my behalf if you can have an opportunity to fix the problem. This is for others, you had several chances. Absolute worst customer experience ever. I was told I was a liar that the box that I received didn't come inside of another box so they had to charge me $3 which I was okay with. But you don't have to call me a liar. UPS manager on duty simply said ok byeee. Real Profesional. Lol. I was in the parking lot so I could see her telling the girl about my call as well. I'd go to a different location if I were you. Positive update; called amazon and since it specifically states no box or label needed they gave me 20 dollars credit and contacting UPS about there confusion. It was 3 dollars that I had already paid but the girl just had to try and be right instead of entertaining the idea that she COULD BE wrong in this situation. I tried write it off as a learning experience only to be hung up on, so it's online now."
"I hate writing bad reviews.. but I've had the exact same issue here twice now. Overnight packages with next day/8 am delivery, have been shipped out the next morning and missed their scheduled arrival time, causing a full day delay. Both packages were for in-state/Illinois delivery too.. I don't know if they're just swamped with the amazon returns, but I would NOT recommend their overnight/next day shipping for businesses."
"Busy store early on a Monday, but the staff were quick and efficient. I had time to set my box down and pick it right back up again. In and out in less than 10 minutes. WELL DONE!"
"All I can say is thank you! We called the store for a last minute, literally 3 hours before my sister’s funeral to get 2 photos boards done, and they pulled it off. I’ll be forever grateful because I know it took a lot to do it. Thank you UPS for coming through providing fast, friendly and efficient work. I’m forever grateful."
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