Carrollton Bank
1575 North Green Mount Road, O'Fallon, Illinois, United States
About the Carrollton Bank
Carrollton Bank is a reputable financial institution located at 1575 North Green Mount Road in O'Fallon, Illinois, United States. Offering a range of banking services including ATM access, Carrollton Bank is committed to providing convenient and reliable financial solutions to its customers. With a focus on customer service and community involvement, Carrollton Bank is a trusted partner for all your banking needs.
Photos of Carrollton Bank
1575 N Green Mt Rd, O'Fallon, IL 62269, United States
Opening hours of Carrollton Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Carrollton Bank
"Was going to be one star (zero if I could), but the manager at this location is wonderful. Of course, she is only one person….. When I first opened an account here, I was blown away by the mobile app. It was like “WOW!!!!” This app is the best app I’ve ever used at any bank. Card control with ease of use, itemized balance info for every transaction, a great look and design, with whatever you needed in front of you and control right at your fingertips! Absolutely perfect!!!! I was in awe. But someone on the upper tiers in corporate decided it was better to take that away from the lowly consumers, go completely backwards and make a new app that absolutely SUCKS! No features mentioned above, and since the rollout, my card gets declined half the time even though I have more than enough to cover purchases. The features are infantile, the look is bland (it’s almost sad), and it’s like going from driving a brand new sports car on a freshly paved highway, to pulling a broken wagon over a pot hole filled dirt road on a steep upgrade. Unbelievably unfriendly app, with so much available control taken away from the banking customer. Did I mention that since the app rollout, I CAN’T USE MY CARD HALF THE TIME?!?!?!?!!!!! It’s maddening, sad, and completely mind boggling as to why they would do this to their customers, let alone change to such a bland, unappealing look. I liked the bank, LOVED the old app, absolutely appreciate with respect the branch manager, and staff at this location. But it seems like the powers at the top want bankers like me to go elsewhere. Really disappointing."
"The staff at the Carrollton Bank in O'Fallon IL are always very professional and pleasant. It's great to have confidence that when I need anything they will help take care of me."
"UPDATE: I have now been banking here since our loan, and as friendly as the staff is I just am not crazy about this bank. If you deposit cash its not available right away (2 days later still not showing up!), and even with money in the account it will randomly decline at gas stations causing me to have to drag the baby out and go in and pay where it always go through! When I called the bank they said it was a error with the machine not the card and nothing they can do. NOT IMPRESSED WITH THIS BANK! Jennifer Sawyer is the most friendly, and wonderful person to work with, she made the home buying experience much better!! She helped keep things going smoothly and even a stressful experience like buying a house was great because of this great amazing lady!!"
"Applied for a mortgage loan never heard back. Pulled our credit score and failed to ever give any feedback good or bad. If more documentation was needed on our part we wouldn’t know because communication altogether just stopped. Don’t recommend and I will let others know not to waste their time."
"I can't imagine a Bank being any better than Carrollton. Customer service is second to none. They treat their customers like family. I wouldn't consider banking anywhere else. I bank at the O'Fallon branch and have become friends with everyone there."
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