UMB Bank 2 South Broadway, St. Louis, MO 63102

"VERY CLEAN AND GREAT STAFF,ALONG WITH GREAT SERVICE AND GOOD CUSTOMER RELATIONSHIP,THIS A GREAT BANK AND GREAT LOCATIONS TO GO TO FOR BANKING"

"This bank gained control of my hsa due to a merger/sale of the prior bank for my account. UMB then charged a monthly fee (which was NOT done at my prior bank) and forced me to find hsa account with a different bank that would not charge a monthly fee. Upon closing my account, they charged a 25 dollar closing fee. Very unhappy as I never selected them as my hsa account holder in the first place. I lost money in my hsa as a result which could have been used for medical expenses. Do not use this bank!"

"Extremely knowledgeable employees geared towards helping the customer."

"The South Broadway Branch was great in closing my account. It was the Review Dept held my legitimate wired funds for almost 2 months and I was a recent customer. They made up a lie about holding my funds. With no direct contact with that dept, they gave me the run around about the hold. They eventually released my funds to me after 2 month review but forced me to close my account. With no explanation. A very bad experience. Worst in my life. Glad to be done with them. Their Review Team is slow and incompetent. Weird too. They act like my money was their money. Real shady bank practices. I would not recommend them to anyone. If you do only go to the South Broadway location two very nice tellers one of them named Tracey."

"Bad services recently. Long and shady process that bank is doing everything to stop your dispute."