St. Louis Community Credit Union 4435 Chippewa Street, St. Louis, MO 63116

"Love this branch and love this bank as a whole. The manager at this branch has been helping me with banking for about 10 years. Seeing familiar faces when you are stressed out in the bank really helps ease the mood. It has a “cheers”atmosphere in a bank. Love it!"

"I have no complaints. They are fast, efficient, and courteous. I would highly recommend."

"Oh this is a letter...I've been banking here with my parents since I got my first job at 15 years old, unfortunately I tell others to no longer bank here. Conveniency is huge for me because I work nightshift, I'm not up during the day like others...They updated their ATMs and for the worse. It's either remotely controlled or something! Each time I need to make a deposit, yes ADDING money, the machines are dumbfounded and I literally have to wait at the ATM for 15 minutes because I have to keep inserting my card, pin, and money in that order repetitively for it to take it. Mind you, when I get a withdrawal from another bank with CRISPY money, the damn ATM has a stroke! Most times I drive to THREE different STLCCU's in my area and all the "updated" ATMs are either not taking anything(withdrawals,deposits etc) or broken. Feel free to correct me if I'm wrong, if there was some type of notice out stating issues about their NEW ATMs then I didn't get the memo. Enough said."

"The employees we spoke to were all very nice, however, they lied to us and now we have to restart the process of buying a car. We were approved for a car loan and were speaking back and forth with a lady over email. We sent her the documents she asked for and she told us everything would be ready the next morning at 9am. At 9am, we went to the bank. The lady we spoke to over email was not there and the manager told us that we were supposed to have another thing and nothing could be done today and we'd have to wait till Tuesday because they are closed Sunday and Monday. They also told us to find a different person to buy a car from and asked if we wanted to go to a dealership they have connections with. We don't have the money to buy a car from a dealership."

"I wish we could go back to no cell phones! 1 lady with long hair felt it necessary to finish what she was doing on her cell before assisting me! That was about 5 min. Everyone else seem to be working. Once I sat infront of her she then did not know how to research a check! We dont get copies so I was told I had to go inside the bank to do this. She had to ask for assistance from a northern employ to complete my need. Maybe if she spent her time doing more training and learning her job and not on her cell we as customer's would not have such long waits for our business. She needs to learn our money pays her a check. NOT HER CELL PHONE!"