Tower Loan

"Always a very friendly atmosphere and great customer service. Would recommend to anyone that I know for assistance."

"This place is the worst. I was so very angry that they held on to my title when I was supposed to have received it over a year ago. If I had not called snd inquire about it I would not have ever gotten it back at all. When I called I was given the run around. For two weeks I was told it was in the mail. NOT TRUE!!!! Each time the guys there kept telling me that it was mailed out and the mail was probably just running behind. At this point I was furious so I called to tell them that I was coming to pick up my title, in which I did. They were stunned and shocked when I showed up and I heard one guy say to the other to look in the file cabinet and give it to her. No apology, no remorse and no explanation. Whatsoever for misleading me. How very rude!!! And then a week later they had the audacity to call me asking me if I would like to get $500 to spend for the holidays. ABSOLUTELY NOT after the lie they told me. I will never refer this company to none of my family nor friends."

"I have always had great service here at tower loan.they are very helpful,and get you in and out as soon as possible.will recommend them too all my friends and family."

"Company practices predatory and frankly stupid methods. Don't ignore any junk mail from them. They will send out a pre-approved real check. You need to VOID and destroy this check. Someone can easily steal your mail, or go through your trash and cash this check using your identity and you will 100% be on the hook for it. This should be illegal (if it's not already) and will be getting reported to the Missouri Department of Revenue."

"I paid my loan off early. I put my truck up as collateral when applying for the loan. Once the loan was paid I waited for my title to return. It didn’t, so I called. I was told multiple times it’s in my boss desk we have to get the lien against it, off. 3, 4, 5, months how long does this take….almost 2yrs past finally was able to get the lien release document…. But we lost your title. This company did not do business well. They inconvenience me greatly. Choose another business to borrow from. Tower Loan doesn’t appreciate customers that successfully demonstrate ethical business."