Commerce Bank,

432 Main St, Peoria, IL 61602, United States

"I spoke with Debbi and Chad yesterday and was so very pleased!! They both were very professional and literally answered all my questions and went above and beyond! I plan on requesting them for all my questions and needs! It was my first time being at that facility because Pekin Illinois branch closed. I was reluctant at first but Debbi and Chad made me feel very comfortable!! Please let them know that their kindness was not overseen and definitely noticed! Hugs to Debbi and Chad! Give them a raise!!!"

"It is like a small town bank. Everyone is friendly and helpful. They know my name! The treat customers like people. They have always listened and been able to figure out what I want even when I don't have the knowledge to articulate my need. I even got a personal thank you letter when I opened my accounts, from the person who opened them. This is a wonderful bank with a great staff."

"Anyone looking for a great bank in this area should try Commerce. I've been there for a long time and I will never use another bank. They are reliable, understanding and support their customers through thick and thin."

"I banked with Commerce for 12 years or more and yesterday I was treated like my time with them didn't matter I went to withdraw from my account and was met with racial discrimination. Debbie the manager seemed to be helpful,but was far from that!!! I no longer do business with them and I never will! BEING BLACK IN PEORIA"

"Worse customer service I have ever seen. Once I get past receptonist, they dont answer the phones. How do you do business without answering your phone? Out of curiosity I have called 4 different departments. NONE answered. Worthless!! Your recording says my call is important to you. Right."