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Red Cab Dispatch
811 North Harlem Avenue, Oak Park, Illinois, United States
About the Red Cab Dispatch
Red Cab Dispatch is a renowned transportation service institution located at 811 North Harlem Avenue in Oak Park, Illinois, United States. We provide reliable and efficient cab dispatch services to our customers, ensuring they reach their destinations safely and on time. Our team of experienced drivers are committed to delivering top-notch customer service and making your journey comfortable and enjoyable. Whether you need a ride to the airport, a night out on the town, or just a quick trip across town, Red Cab Dispatch is here to serve you. Book your ride with us today and experience the convenience and professionalism that sets us apart from the rest.
Reviews of Red Cab Dispatch
"I was 3 blocks away on business on Austin Blvd. and ordered a cab and preceded to wait for 20 minutes before I called for an ETA and was told by Matthew(dispatcher) that the ride was cancelled. I re-ordered another ride and was told it would be about 20 more minutes and that Matthew would call me back in 10 minutes with an ETA. I waited 20 minutes and when I called back for an ETA I was told 2-3 hours. I was 3 blocks away."
"I reserved a mini van taxi on 2/18/23 to O’Hare for 6:45 am the next day but taxi never showed up - could not give ETA when called. Had to scramble for an Uber at the last minute. If you are looking for a reliable service, DON’T use this company. Horrible!"
"On August 11th at 109 pm. I called red and black and this white (woman) dispatcher answered.I politely asked her could she make sure that all the cabs had meters.Since in the last 4 years of me riding there have been 5 people that didn't have an meter at all . She then proceeded to say that never happened and that they have always had meters (which is a lie) even though I told her recently that I complained about those situations.I told her that I wouldn't argue with her and hung up the phone!!! Ten minutes later she purposely lies and says that the cab has arrived when the cab was no where in sight and didn't come until 20 minutes later.She lied and was being vindictive because she didn't like that I told her to make sure they had meters.I then call to complain and she tells me that doesn't matter and she can do what she wants .She then tells me who gives an f if she lied and why the f do I keep riding their cabs.She then calls me all different types of colorful curse words!! I would never recommend these cabs!! I would give 0 stars if I could!! They knowingly have people working there without meters!! I even asked the people that didn't have any meters and they always said that as long as it was temporary that management authorized it!!! No accountability and horrible service!!"
"I called Red Cab today 5 hours before my scheduled pickup and asked for a minivan with child seat. The dispatcher confirmed the pickup and then reconfirmed the same pickup 3 hours later when I called to ask for an extra 30 minutes. No driver arrived at the scheduled time and when I called, I was told that there was no driver in the area. Upon pushing for more info, I was told they don't even service the area. The entire experience was highly misleading from the very beginning. I will avoid RedCab in the future and would advise others to do the same until the company straightens out their policies and communicate them more effectively."
"I've used Red Cab several times in my life. And everytime I do I'm not sure why I keep going back. For the last few times I've used Red Cab the dispatchers have been rude because I wanted to cancel a cab that wouldn't be picking me up for 20 something minutes. I've had late drivers pick me up. I'm really just tired. The only thing I can say that I like about Red Cab are the drivers themselves - always nice and personable. But I'm too tired to deal with the rest. Riding in my last Red Cab as we speak."
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