Freedom 1st Transportation
About the Business
Freedom 1st Transportation is a car rental institution located at 200 Poplar Place, North Aurora, Illinois, United States. Serving Cook, Dupage, Kane, Lake, McHenry & Will Counties, we offer award-winning transport services for senior citizens, handicapped, and wheelchair accessible passengers. Our caring and attentive transportation services cater to non-emergency appointments and venues, with services customized to your schedule and destination. Our fleet is wheelchair accessible, ensuring safe and comfortable travel for all passengers. With a team of highly trained drivers, we prioritize customer service and personalized care, treating every client like family. Partner with us for a trusted and reliable transportation experience in The Chicagoland area.
Photos
Location & Phone number
200 Poplar Pl Unit C, North Aurora, IL 60542, United States
Hours open
Monday:
5:00 AM - 7:00 PM
Tuesday:
5:00 AM - 7:00 PM
Wednesday:
5:00 AM - 7:00 PM
Thursday:
5:00 AM - 7:00 PM
Friday:
5:00 AM - 7:00 PM
Saturday:
5:00 AM - 7:00 PM
Sunday:
Closed
Reviews
"I had a great experience with Freedom 1st Transportation. Kim is the best. She will try her best to accommodate u on making sure u have a ride when needed. My last ride I had to 2 different people for pick & drop off and I had no complaints. I recommend this transportation company."
"I want to commend this great company for a job well done and specifically the dispatcher Carmen. Ms. Carmen is always helpful and courteous whenever I call about questions for my dad's rides. She is kind and patient with us. Without this company, my dad would not be able to get to his appointments safely and On time."
"We used your service today to get my mom to a scheduled doctor's appointment in the Orland Park area. First, the driver arrived 15 minutes late for the initial pickup. Therefore, we arrived late to the appointment. The appointment lasted one hour and 15 minutes. Upon leaving the office, the driver and vehicle were nowhere to be found. We called the contact number we were given to check on the ride home. The woman we spoke to informed us, rather rudely, that drivers do not wait past the scheduled pick up time. However, we were never told there was a time or deadline for the departure back. She then told us we needed to find our own way back, they couldn't help. Thankfully, we found a different ambulatory service to provide us a ride back. It was a 3 hour wait for this new driving arrangement. I do not recommend this company."
"My friend pat is very happy with freedom first. She has many friends that she highly recommends freedom first. The driver is so nice and helps pat as things are needed. Not to mention telling her friends who to call.thanks so much!"
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