Illinois Bank & Trust, a division of HTLF Bank

6855 East Riverside Boulevard, Rockford, IL 61114

● Closed

3.7 20

Hours open

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Hours open

Monday:

9:00 AM - 5:30 PM

Tuesday:

9:00 AM - 5:30 PM

Wednesday:

9:00 AM - 5:30 PM

Thursday:

9:00 AM - 5:30 PM

Friday:

9:00 AM - 5:30 PM

Saturday:

9:00 AM - 12:30 PM

Sunday:

Closed

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Location & Phone number

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6855 E Riverside Blvd, Rockford, IL 61114, United States

815-637-7000

illinoisbank.com

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About the Business

Illinois Bank & Trust, a division of HTLF Bank, is a trusted financial institution located at 6855 East Riverside Boulevard in Rockford, Illinois, United States. We offer a wide range of banking and financial services to meet the needs of our customers, including ATM services for convenient access to cash. Our experienced team is dedicated to providing personalized and professional service to help our clients achieve their financial goals. Visit us today to experience the difference of banking with Illinois Bank & Trust.

Reviews

Kathleen Kelly:

"Great customer service! Shout out to Rosa for helping me understand banking and being my go to notary. Thanks to everyone who has helped along the way"

1 year ago

Brian:

"I absolutely love this bank!!! The staff is so friendly and welcoming ☺️, you can tell they really want to help you. I have made some requests that I wasn't sure they could help me with, and they went above and beyond the call of duty - with a smile. Thank you so much Illinois Bank and Trust for being my bank, and actually caring about me!!"

almost 2 years ago

lalaha burp:

"My lord, don't bother with this terrible bank. There website is circa 1995, customer service is terrible, application process was an absolute nightmare. Went with ally in the end, online, easy to apply, complete snooze fest after this cluster. Never cut a card before I even use it before..."

almost 2 years ago

Amber S:

"We have been long time customers, but recently they have taken a downhill toll. They have no sympathy for their customers. I have overdraft privileges on checks for emergency purposes. I had an emergency and wasn't able to put money into my account to cover a check that went through. They decided to return the check and charged me a bunch of fees. I've never had an issue with is overdraft privilege before. They refuse to tell me why they returned the check. They refuse to refund any fees that were associated with their mess up. I requested to have the account closed as I'm just going to stick if First National Bank and trust as they actually care about there customers. They refuse to close my account because they still want to keep charging me fees for everything. They have terrible customer service. You call the customer service line. They can't even help you. The banker on the account as to do everything. The bankers are ignoring all my emails that I have sent to them. I have over 15+ emails with them, and maybe 2 responses. Still don't know the reason why this all happened in the first place as they are refusing to tell me. Sounds kind of suspicious to me..."

almost 3 years ago

Rodney:

"I am happy with this bank. They have good promotions, good deposit rates, and customer service has been excellent for every interaction. I do not have any credit products from them. I'm hoping they will offer better rewards credit cards in the future!"

almost 5 years ago

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Illinois Bank & Trust, a division of HTLF Bank

Hours open

Photos

Location & Phone number

About the Business

Reviews

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