Ascentra Credit Union

"Great place to do your personal banking: Friendly people; Convenient locations; Time-saving technology!"

"I'm very impressed with Ascentra, especially the app. I do most of my banking on it and have had no problems. The staff are incredibly helpful and listen to your needs. Great customer service!"

"This Credit Union LOVES its members. Give them a shot, they like to get to know you as an individual and they work with you like a person and not a statistic. They have a culturally competent staff and they do a good job at getting you the services you need over the phone, online, and in person."

"I have had a savings account there at Scott Schools Credit Union for 25 years. Now it's called Ascentra. I decided to open a checking account there Aug. 1. 2023. They bounce checks when I have money in the account and courtesy pay. If your looking for a credit Union or bank, I suggest looking elsewhere. I wrote up the details and sent it into the Times and Dispatch. Look for the story there."

"It took us some time, but that was either because the teller was busy with more urgent work or simply on my father and I for waiting until we were noticed, making it our fault. The teller who setup my twin accounts was polite and professional, and explained what was happening as best as I could grasp it at the moment. The only real problem I had was with the signature machine, but all signature machines are trash, so that's not anyone's fault. I got all the help I needed with setting up my accounts, which is all that really matters."