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Stanton Optical
4295 N Expressway 77/83 Expy, Brownsville, Texas, United States
About the Stanton Optical
Stanton Optical is a trusted health store located in Brownsville, Texas, United States. We offer a wide range of optical services including eye exams, prescription glasses, contact lenses, and sunglasses. Our team of experienced optometrists and friendly staff are dedicated to providing top-notch eye care and helping you find the perfect eyewear to suit your style and needs. Visit us at 4295 N Expressway 77/83 Expy to experience exceptional service and quality products at Stanton Optical.
Photos of Stanton Optical
4295 N Expressway 77/83 Expy, Brownsville, TX 78520, United States
Opening hours of Stanton Optical
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Stanton Optical
"Edit: Manager of the store called me and explained what had happened and why the employee couldn't find my order when I went to pick it up. It was an honest mistake and she apologized and was very kind. She was also very professional and I could tell she really felt bad about what had happened, so it meant a lot that she called me to let me know. A lot of other businesses wouldn't do that, so I applaud Stanton Optical for how they follow up with customers in situations like mine. I may give Stanton Optical another chance in the future since it seems like they really do take customer service very seriously. Terrible experience at this store. I went to Stanton Optical a few years ago and had a positive experience, so I thought I'd check it out again since the other place told me I'd have to wait 2 weeks for my glasses to come in. I called first to see if they had a certain brand in frames I wanted, and the guy over the phone straight up lied to me, because when I got there, none of the brands I mentioned were to be found, STILL I let it slide, since I really want to get a pair of glasses. So I talk to the guy, give him my insurance info, and after its all said and done, he then tells me its time for my exam. He also tells me I'm going to have to wait 7-10 business days for my glasses, but at this point, I just want to go home already since I've been out all day. He takes some pictures of my eyes and does some other tests. I then think I'm going to see an actual optometrist, but its actually just a telehealth visit. So I'm talking to her through a screen and as I'm doing the eye exam, the images she is showing me are still very blurry, so I thought we were going to continue the exam until the letters she was showing me weren't blurry anymore, but then she abruptly stops the exam and says that we are all done and she's going to write my prescription, then ends the exam session. I didn't feel confident in the exam, but I told myself she's a doctor and knows what she's doing to make myself feel better. After that, the guy lets me know one more time how long its going to be for my frames to come in, I pay for everything, and I leave. A couple of weeks later, I get an email saying that my glasses are ready, so I drive over there while its very cold and wet outside, but when I arrive, the guy couldn't even find my glasses even though I got a notification saying that they were ready. At this point, I've had enough of Stanton Opitcals antics, so I say that I want to cancel the order and just get my money back. Since I paid with a card AND cash, he tells me, I will get two refunds. The refund to my card will take 3-5 business days, but the cash refund will take 2-3 weeks since they send it to you in a check. For some reason, they couldn't do the entire refund to my card or give it back to me in cash right then and there. Everywhere I've been, they process your refunds right then and there, but for some reason Stanton Optical makes you wait forever if you need to get a refund after you paid with cash. Never again am I going to a Stanton Optical. They don't even have an actual optometrist present! So yeah.....Stanton Optical is terrible, they have a poor selection of frames. The only good thing was the guy that helped me. I know none of this is his fault as he is just following procedure. He treated me with kindness and respect, so that was one good thing about my interaction with Stanton Optical."
"My boyfriend went and his lenses were over prescribed, he paid for glasses that he can’t even use. What a waist of money."
"Called at 5:00 and got an appointment for 5:45 was out by 6:30 after glasses and contact exam, free trial contacts and 6 months contact order at a good price. Highly recommend as exams are handled remotely and quickly with new machines."
"Very friendly and professional staff, modern equipment and fast eye exams. Available even on weekends avoid paying fees for missed appointments and walk-ins are also available. I loved the fact that they took my Medicare Insurance."
"I made an appointment for 9:05 for my son's eye exam. We waited almost an hour before he was seen by a doctor. There was paperwork we filled out upon arriving at the store; why couldn't we have filled this out when we set up the appointment online and why accept appointments for 9:05 am if you can't honor them until 10:05 am? It feels like the company just wants to waste my time. Be ready to wait wait wait."
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