Alexian Brothers Outpatient Group Practice
1786 Moon Lake Boulevard, Hoffman Estates, Illinois, United States
About the Alexian Brothers Outpatient Group Practice
Alexian Brothers Outpatient Group Practice is a reputable healthcare institution located at 1786 Moon Lake Boulevard in Hoffman Estates, Illinois, United States. This facility provides a wide range of medical services, including primary care, specialty care, and diagnostic testing. The team of doctors and healthcare professionals at Alexian Brothers Outpatient Group Practice are dedicated to providing high-quality, personalized care to patients of all ages. Whether you need a routine check-up, treatment for a chronic condition, or a specialized procedure, you can trust in the expertise and compassion of the staff at this esteemed institution. Schedule an appointment today and experience top-notch healthcare in a welcoming and comfortable environment.
Photos of Alexian Brothers Outpatient Group Practice
1786 Moon Lake Blvd, Hoffman Estates, IL 60169, United States
Opening hours of Alexian Brothers Outpatient Group Practice
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Alexian Brothers Outpatient Group Practice
"All the doctors I have worked with are great. The office staff is okay have had bad experience with one lady about covid guidelines. My daughter is autistic and will not talk to people. The receptionist informed us if my daughter didn't answer the covid check-in question she wouldn't check us in for her meds appointment. Me answering wasn't good enough for her even after an explanation."
"Pam LCSW has been extremely helpful in my post partum for two of my kids. The office staff was kind, thorough, confidential, and quick on the rare occasions I’ve had to work with them. I know others who have had good experiences with two other therapists in this group. I would and have recommended this group and specific therapists to many people. Pam is extremely professional, consistent, and follows through on what she says she will do. Pam helps communicate with the team of whoever else is involved with my medical care if necessary. I feel very supported and given good tools from all involved."
"Phone calls are never returned. Old doctor switched practices and they rescheduled me with another doctor for an appointment 2 months later and then cancelled. Terrible customer service. Ridiculous"
"This practice disgusts me. Leaving patients without medication, never sending the medicines, never answer any of their phones. You’d think a medical office would care in the slightest. Nope. There are people who need their medication and are messed up without it, they allow you to skip it for days without a call back. This place is terrible go anywhere else."
"Billing nightmare. Office manager does not return calls. Their extremely dated phone system cannot text reminders (like most doctor offices can), only calls during work hours. The billing woman gets defensive and is unprofessional with you unless you agree with her. You can't question your statement at all, there are no errors according to their billing department. I felt like there was no compromise at all and just paid the statement so this hell could end. I no longer go here because ABBHH makes it pretty clear that the are a for profit business first and foremost. The phone system is absolutely horrible there. Like I said, dated system. extremely long menu options, and in the end you are required to leave a voicemail. Sometimes they call back, sometimes they don't. As for the office manager, don't even waste your time since they never return calls or faxes. The doctors and therapist there are good, but the office side is the reason I left. I will never go back since the place I go to now DOES send me text reminders, and does not argue with me when I make suggestions. Save yourself the headache and money and deal with Advocate Sherman."
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