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Internal Revenue Service (IRS) Taxpayer Assistance Center
8876 Gulf Freeway, Houston, Texas, United States
About the Internal Revenue Service (IRS) Taxpayer Assistance Center
The Internal Revenue Service (IRS) Taxpayer Assistance Center in Houston, Texas is a local government office specializing in accounting and finance services. Located at 8876 Gulf Freeway, this institution provides assistance to taxpayers with questions or concerns regarding their taxes. Whether you need help with filing your taxes, understanding tax laws, or resolving tax issues, the knowledgeable staff at the IRS Taxpayer Assistance Center is here to help. Visit us today for personalized assistance and guidance with your tax-related needs.
Photos of Internal Revenue Service (IRS) Taxpayer Assistance Center
8876 Gulf Fwy, Houston, TX 77061, United States
Reviews of Internal Revenue Service (IRS) Taxpayer Assistance Center
"I wish 0 was an option. I had an appointment today at 9:45, and after checking in, I was acknowledged after walking to the front desk to speak with Ramirez. I ask him when will I be seen. All of the Hispanic people that walked in are being helped. He told me I wasn't being helped because the reps working don't know the answers, but he can help me. HE KNEW WHAT I NEEDED WHEN I CHECKED IN WITH HIM AND SAID NOTHING. I then ask for a manager, and Alfredo De La Rosa comes out. His aura was instantly horrible. He talked over me and kept gaslighting me. Of course, he agrees with Ramirez because their already in cahoots. My thing is if they both knew there was no one to help, why make me wait past my appointment time for the front desk person (Ramirez) to say he's the only one that can help. I even checked in 20 minutes prior to my appointment time. Mind you, the waiting area is empty, but every couple (Hispanic) that walked in received help."
"If i could leave 0 stars i would. I just left with no help at all. Mr. Beardrick was very rude, i have never had an expierience like this with anyone from the irs. Ive been haveing issues with my taxes since 2019. If your having problems with verifying your identityi deffinately wouldnt come here. The security was very nice and respectful. The worker though, could care less about you or anything else. He looked visually exhausted and his day had just started. I dont care how your morning went dont take your anger out on customers. He also forgot to schedule me a return appointment. When i asked for all my transcripts he acted like it was a problem. If you dont like your job find a new one . There are plenty of hard working idividuals looking for work. Lastly, i spoke with a lady on the phone about everything i would need today never once did she mention that id need my tax RETURN from 5 years ago to verify my identity and that was the only thing he wanted. Just doesnt make since to me. There are ways to be nice when talking to people. He was trying to belittle me and make me feel like it was my fault. When i wasnt told the correct information."
"The man that works the front desk picks and chose who He. Let's come in if you don't have an appointment. Someone just came in yesterday without appointment and was able to be seen. I went today and was told unfortunately. I couldn't be seen without an appointment so he definitely picks and chooses who he'll let come in mostly. It's me and good morning."
"Very Unprofessional. heavy set hispanic, with prescription glasses. Very Rude. Talked to me w hand gestures and condescending demeanor. He was upset i was willing to wait.. he literally kicked me out because i didn’t have an appointment. I wish i had his name. The gentleman that left to lunch was very polite. Everyone waiting, was asked to leave because we didn’t have an appointment."
"I had an appointment scheduled at this location, but it was not for another 8 days. My 2017 tax returns needed to be stamped for a mortgage lender, ASAP. I was the first person in line and explained my situation to the person managing the line. Individuals with scheduled appointments were seen first. I was informed if I only needed to have my returns stamped and submitted, they would be able to assist me. Otherwise, all other requests would require a scheduled appointment. I appreciate the staff accommodating me on such a short notice and I accomplished my goal. Please keep in mind this office is short staffed and they try to accommodate you if they can. This was my second attempt. I tried 4 days earlier at a different location and was unsuccessful. Thank you again."
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