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Baylor Scott & White Medical Center – Pflugerville
2600 East Pflugerville Parkway, Pflugerville, Texas 78660
About the Baylor Scott & White Medical Center – Pflugerville
Baylor Scott & White Medical Center – Pflugerville is a leading healthcare institution located at 2600 East Pflugerville Parkway in Pflugerville, Texas, United States. As a state-of-the-art hospital, we provide top-notch medical services to the community, offering a wide range of specialized care and treatments. Our dedicated team of healthcare professionals is committed to delivering high-quality, compassionate care to our patients, ensuring their well-being and recovery. Visit us for all your healthcare needs and experience the exceptional level of care that Baylor Scott & White Medical Center – Pflugerville has to offer.
Photos of Baylor Scott & White Medical Center – Pflugerville
2600 E Pflugerville Pkwy Ste 100, Pflugerville, TX 78660, United States
Reviews of Baylor Scott & White Medical Center – Pflugerville
"I came here on Friday 10am to do labs and my main complaint is about the front desk woman- Desonate R. I was at 2600 E. Pflugerville Pkwy for my 10 am labs. Desonate checked me in at 9:55. At 1030 I asked how long more is the wait and she told me my appt was at 10:30, not 10. I said oh okay, sorry about that. And she said they'll call me shorlty. At 10:47 she came over to me in the waiting area and said I'm at the wrong location, my labs were scheduled at 1701 E Pflugerville Pkwy and I need to make my way over there. She told me they'll still be able to take me even though its well after my appt time. I rush over there and the ladies told me she could've have just switched me over to do labs there since I was already there AND that Desonate R. told them that *I* didn't want to do my labs at 2600E. Pflugerville Pkwy and I *wanted* to come over to 1701 E. Pflugerville pwky when I never said that! She told them that cause they know she can switch me over if I wanted that. I had my kid with me and all it would've been MUCH easier if I could have done the labs at 2600 E. Pflugerville Pkwy because I was already there. Idk how long Desonate R. has been working there but she's incompetent and just a rude disgusting person. Why do you guys have someone so terrible working the front desk."
"I would like to make a review regarding my experience on Jan 24, 2024 around 07:00 PM at the Radiology department of Baylor Scott and White Pflugerville location. This is regarding one of the radiology tech named, YVONNE she’s the Asian lady who performed my ultrasound. Yvonne shouldn’t be working with patients, she was rude and very harsh. She instructed me to remove my bottom clothes and cover myself with the blanket she provided she told me to sit on the bed bare bottom which I’m aware it’s part of the procedure. I couldn’t help that I sat on some part of the blanket but what she did, she pulled the blanket and told me in a harsh way, “I told you, bare bottom!” I started to get nervous since the last time I had a transvaginal ultrasound was when I was pregnant with my kids and the last one was 7 years ago. Next thing that Yvonne did was asked me to level my bed to her work station by me pressing the control she gave me. I pressed it while she was tapping her work station angrily with her hand, while saying “More, more, more” . I honestly just want to walk out that night. I’m starting to get scared and transvaginal ultrasound is an invasive outpatient procedure. She told me that she will let me put the probe into my vagina and as it’s better that way instead of her which I agree on. While the probe is already set in, she started talking and I couldn’t understand, I thought it was just her Asian accent. I’m an Asian too and I understand that sometimes there’s lost in translation. I asked her, “I’m sorry what is it?” She replied with: “I’m just doing my job”. She then told me it’s their term In radiology that I don’t know. I also complained that the room was cold and my legs was shaking it sometimes accidentally touching, Yvonne’s arm and she then told me, don’t touch her. My legs was shaking imagine my foot is on the stirrups and there’s a probe inside my vagina and the tech who was performing it was rude and unpleasant. After the procedure, I just want to get out in that room as fast as I can. I spoke to the security guard about my experience with Yvonne and he told me to report her to the charge nurse in ER his name is Joseph. I spoke to Joseph and he told me this wasn’t the first time that someone reported Yvonne, the technician clearly has attitude and should not be around working with patients. Joseph the charge nurse that night gave me the number to call it’s the phone number of the Patients relations and the Radiology manager, Ramona Morse. The next day morning, Jan 25, 2024 around 09:30 am I called both numbers and none of those numbers got answered. I left a voicemail and hopefully it get retrieved."
"Dear lord stay away from this entire place! The emergency room is a complete waste of time and money. Refused to treat my pain and gave me a pregnancy test when I had a hysterectomy 4 years ago! I had lumps which weren’t checked out and when I had follow up care it was even worse. I’ve been told I may have three forms of cancer but nothing but a blood test and an ultrasound was put in. I had to do my research and asking for a breast ultrasound since I possibly had breast cancer. I’m new to the area and asked for a referral to a Gi since a surgeon at this facility told me I needed one. Booked over a month out and no one will help. I was told I can find a new doctor myself and given all the fax info I need. It’s a complete joke. I’ve been apologize by patient relations it’s that bad."
"My daughter got her finger nail off and was bleeding so much. In the beggining of the wait they said not too long 30 min later the front desk said as if she was bothered that she couldn't tell me how much longer. They should have just been honest. It's for what's best for my daughter not to be rude. I should have gone to a kids hospital which was a bit farther rather then go here and waste time and not have her be seen. My daughter is still bleeding and in pain and we r on our way else where. I'd say not to waste your time here."
"Loved Candice obgyn nurse practitioner. She was full of knowledge and so kind. I didn't feel rushed at all. Highly recommend this doctor's appointment"
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