Carbondale DUI & Counseling Associates, Inc.
2015 West Main Street, Carbondale, Illinois, United States
About the Carbondale DUI & Counseling Associates, Inc.
Carbondale DUI & Counseling Associates, Inc. is a health institution located at 2015 West Main Street in Carbondale, Illinois, United States. Specializing in providing counseling services for individuals dealing with DUI-related issues, the experienced professionals at this facility offer support and guidance to help clients navigate through their challenges and make positive changes in their lives. With a focus on promoting healing and personal growth, Carbondale DUI & Counseling Associates, Inc. is committed to helping individuals overcome obstacles and achieve a healthier, happier future.
Photos of Carbondale DUI & Counseling Associates, Inc.
2015 W Main St #103, Carbondale, IL 62901, United States
Reviews of Carbondale DUI & Counseling Associates, Inc.
"Called to make an appointment the receptionist who answered the phone was hateful and rude. She never identified herself or the place. Got smart when I asked to make an appointment. I'll call the Marion office and drive an extra 30 minutes to that office before I ever try this office again because of her."
"Called Carbondale DUI & Counseling as directed by my ex-husband. He stated he wrote down that his counselor could speak to me about his case, and I had actually talked to her approximately a year prior to this discussion. The receptionist transferred me to Colleen, who got on the phone and immediately began yelling at me and stating my name was not on the account and she could not speak to me. I tried to explain myself, and she would not let me get a word in. When I asked her to stop yelling at me, she said she could "speak to me the way she wanted to" and hung up on me. I have never experienced the disrespect that I did with Colleen. She truly needs to find another line of work, or seek a course relating to customer service skills."
"They provide excellent services. The counselors are very realistic in their approach, they're not all stuffy and stuck up, ans they're all about to empathize with you and your situation. They allow you to do things on your terms and are there to HELP you. I used their services for many months and they were very helpful in getting me where I am today."
"Incredibly rude and unprofessional. I called just to get some questions answered and the lady at the front desk was completely rude, disrespectful, and made it sound like I was wasting her time. She didn't even state the place or give me her name when she answered just "HELLO" and cut me off in conversation multiple times. I WILL NOT be using the services provided here. Get a decent receptionist, she's ruining your business."
"Completely rude front desk. I called to ask a question and at the end of speaking to the receptionist, just hung up because it was such bad, rude, disrespectful, and unprofessional service. Really need better customer service."
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