Three Oaks Assisted Living and Memory Care

"I will post more info but to be concise: And if you have been to this place before, watch out! Imagine how this person would treat the ones she “cares” for? During my visits to the assisted living facility for specimen deliveries on behalf of Roadie, I encountered challenges with a particular employee. Despite the demands of my long day on the road, the interactions were marked by unprofessionalism and a lack of understanding, and even contempt, even during the COVID pandemic. Those better not have been COVID SPECIMENS! I was disappointed by the absence of communication and compassion in an assisted living facility, and there were no gratuities provided on either occasion to boot! I reside in Orland Park, which makes this experience stand out. Professionalism and empathy are essential in such circumstances and setting! If Cruella would like to be named, we’ll, no such luck. Does not deserve my time!"

"My mother has been a resident of Three Oaks for several months. Care has been cheerfully and professionally provided, she likes the food , and the activities offered are always varied (the entertainment manager is always in touch with residents to see what could be added for their benefit). When we were helping my mother find an assisted living home, the care and attention to needs of residents was first on the list of priorities, but a beautiful environment was next. At Three Oaks, we found both. We also appreciate the transparency that has been offered from the beginning, regarding care and how the organization is run. This has built trust, and that is priceless. It is a wonderful feeling to know your loved one is being cared for with skill, professionalism, and with caring."

"Moving my Dad out of his home of 63 years was very hard. For all of us. but at 90 years old, we all knew that he needed to be somewhere safe and comfortable. We had already heard about Three Oaks from friends of ours that had previously moved in. They really liked it. My first visit there to gather information, I was introduced to Shirley. She has been wonderful with my Dad and also answering all of mine and my siblings questions. I felt very at ease calling her at any time with questions and concerns. I thank Shirley very much for making this life changing time go a little smoother ."

"I have been very satisfied with the experience at Three Oaks Assisted Living and Memory Care. My mother has Alzheimer's disease and has lived at 3 Oaks for two years. They are compassionate, kind, and always working to improve. They are always coming up with new ideas to engage residents and improve the quality of life of those who are entrusted to their care. The caregivers and administrators are respectful to residents and family members. I wholeheartedly recommend 3 Oaks Assisted Living and Memory Care."

"My aunt has been in Memory Care at Three Oaks since August of 2013 and it has been the best experience for all of us. She was in 2 other facilities before moving to this place: one where she broke her hip and it wasn't discovered for a few months, one where she did her rehab, and here. We call the staff of caregivers "angels" because they are so loving and respectful, and that can be challenging because my aunt isn't an easy person to care for personality wise. Three Oaks AL is a blessing all around. Even my husband, who gets creeped out by nursing homes, said this place was great. He said the way it is decorated resembles an upscale hotel: clean, bright and elegant. He was very pleasantly surprised. It definitely is NOT a nursing home. I can't say enough good things about Three Oaks and it's staff. Unfortunately, this past spring we opted to move my aunt because the cost to live their increased way more than we expected. We were promised one thing upon move-in, but in the end did not receive what inspired us to to choose Three Oaks in the first place."