Premier Family Physicians @ Dripping Springs

"Do not waste your time or money here. Left without any answers and an easy out for the dr to prescribe antibiotic for whatever the ailment was. Nurse did not have any bedside manner. Absolute nightmare."

"I also as JD did get charged outside of my insurance after I even paid the office visit... I believe they are double charging... I am very disappointed with this... I will be looking for another doctor..."

"Sarah Browning is amazing. The support staff is horrendous. It’s so hard to get anything done here anymore. Lost its family feel. Yes again, another train wreck here today. I think it’s time to move on. Will truly miss Sarah but the overall leadership and policies of this place suck a lot. You will keep bleeding patients if you treat people this way."

"Firstly, the Doctors are great. My doc is awesome and his medical assistants are. I had an issue on getting a medication approved and the pre-authorization department at PFP approved but it got kicked back for another approval. I wanted to know the details so that I could understand the process especially since I was going out of town. The Adminstrative Manager Karen Logan got on the call and was very Rude, Condescending and continued to talk over me. I could not even explain my questions without her assuming she knew the status when she completely did not. Once, I explained her the status and what I was asking about the pre-authorization process she tried to push me off as a number especially when I continued to ask more questions she continued to hurry and try to get me off of the phone. This made me feel super uncomfortable which drew more questions for me to ask until Karen Logan said because of the way the call was going that she had to go and hung up on me. Asking questions to understand was too challenging because Karen was feeding me a bunch of different answers and did not like to be questioned. What a unpleasant experience from Premier Family Physicians in Dripping Springs office."

"I was extremely happy the first 3 years I went there. They stopped drawing blood for lab work and now want thier patients to wait an indefinite amount of time at a lab downstairs. They have apparently forgotten how valuable thier patients time is or the fact we were expecting them to be the service provider."